Enterprise Engagement Manager, Proton.ai
$170-220k
OTE
Office located in Cambridge, MA
AI industry cloud platform for distributors
Open for applications
AI industry cloud platform for distributors
101-200 employees
Open for applications
$170-220k
OTE
Office located in Cambridge, MA
101-200 employees
Company mission
To build the industry platform for distributors - one data layer, one AI brain, every workflow connected.
Role
Who you are
- 5–8+ years owning ambiguous, customer-facing problems end to end in professional services, solutions, consulting, product, or a startup
- A product mindset. You find the real problem, separate must-haves from nice-to-haves, and you're energized by building something new
- Comfortable making the case to a VP or C-level buyer
- Technical aptitude and the appetite to go deeper. You can talk through APIs and data flows, but you don't need to write code
- A history of owning delivery, not just the recommendation
- Comfort with ambiguity. When scope changes mid-engagement, you re-plan and keep going
- Real experience using AI tools (Claude or similar) in your work, with specifics on how
- Low ego, high ownership. This function is still being built, and you'll help build it
What the job involves
- We're hiring an Engagement Manager to own how Proton shows up inside a distribution business: scoping the work, designing the solution, and running the engagement from kickoff through go-live and beyond
- Different from a normal implementation role, a lot of what you'll deliver doesn't exist yet
- You'll work with customers on new use cases, new integrations, sometimes entirely new products
- You'll figure out what we should build with them, not just how to configure what's already there
- In practice you're a forward-deployed product manager: you find what's needed in the field, shape the solution, and drive it back into the product
- You'll work directly with customers, often their executives, to understand how their business runs and what would actually move the needle
- You need to be credible on both sides of the table: the business case and the technical reality of an ERP integration
- This is a fit for someone who thinks like a product person — clear about the real problem, opinionated about the right solution, and focused on whether the customer gets real value
- You might come from professional services, solutions, delivery, consulting, product, or a startup
- What matters is that you've owned ambiguous problems end to end and been on the hook for the result
- You don't need to write code
- We use AI heavily as a working tool, and we'd love to hear how you've used Claude or another model to do your own work better
- Scope implementations and own the solution design: what to build, what to configure, what to push back on
- Partner with customers on new use cases, new integrations, sometimes entirely new products, defining what we should build
- Run engagements from kickoff through go-live, then into adoption and expansion
- Work with our forward-deployed engineers to deliver integrations, data pipelines, and platform connections
- Own the customer relationship up to the executive level: set expectations, flag risk early, keep their leadership confident as work plays out
- Drive adoption after go-live and find ways to expand the account
- Bring what you learn in the field back to Product to shape the roadmap
Our take
Proton.ai is part of a new wave of companies rethinking how sales teams operate in an increasingly digital-first world. Rather than simply digitizing existing workflows, it uses automation and AI to reduce manual effort and guide decision-making, so sales reps can focus on the right customers, products, and moments to engage.
The sales automation market is booming, but also crowded, forcing companies to specialize and stand out. Proton.ai has done exactly that by focusing on wholesale distributors, an often overlooked segment with complex inventories, fragmented systems, and highly relationship-driven sales processes. Its tools are designed to help both reps and customers navigate large product catalogues across multiple channels, bringing a layer of intelligence to what has traditionally been a manual, operationally heavy space.
That focus is now evolving into a broader platform play, with the company recently announcing an AI-powered "industry cloud" for distributors, combining CRM, product information management, eCommerce recommendations, and order automation into a single system. By replacing disconnected point solutions with a unified data layer, the company is positioning itself less as a tool and more as a core infrastructure for wholesale sales. Backed by strong funding and growing adoption, this shift gives Proton.ai a clear path to scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-38% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2023
$10m
SERIES A
Jan 2022
$20m
SERIES A
Total funding: $30m
Company benefits
- Company stock options: We believe everyone should own a part of something they help build, so we offer company equity to all employees.
- Flexible schedule: Work is important to us. As is being flexible. We know life doesn’t always land outside of a 9-5 schedule and make space for you to live your life.
- Unlimited Required PTO: We offer unlimited PTO, and we make sure everyone takes at least 2 weeks off per year.
- Company wellness days: In addition to company holidays, we offer wellness days, when the whole company takes a day off to rest and recuperate.
- 12 weeks paid parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering).
- Health benefits: Get access to great healthcare benefits.
- 401k with employer contribution: We believe it's important to help our team plan for the future. For U.S. employees (for now), we directly contribute a 3% match of your salary to a 401k.
- Company-paid off-sites: Enjoy in-person brainstorming and team-building. All expenses covered so you can focus on bonding with the entire team.
Company HQ
Cambridge Highlands, Cambridge, MA
Leadership
Benjamin Cohen
(Founder & CEO)Prior to founding Proton.ai in 2018, Benjamin worked in Data & Marketing at Danaher Corporation. He was also a Researcher at Harvard Business School, where he graduated with a Bachelor's in Applied Mathematics.
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