Senior/Staff DevOps Engineer, Moveworks
$171-249k
Plus equity or all full time roles and commissions or bonus plans
AI assistant platform
Job no longer available
AI assistant platform
501-1000 employees
Job no longer available
$171-249k
Plus equity or all full time roles and commissions or bonus plans
501-1000 employees
Company mission
To help every employee get work done efficiently and effectively.
Role
Who you are
- To be successful, you'll be partnering with infrastructure, machine learning, search, data, and full stack teams to identify their DevOps and infrastructure needs and build elegant solutions
- 8+ years of experience in DevOps engineering and administration
- Strong technical expertise in designing and building AWS cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other AWS services
- Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues
- Experience with deploying and managing Kubernetes clusters, Vault, Istio, etc
- Working knowledge of disaster recovery process and security areas such as data backup and recovery, replication, AWS KMS, certificate management, encryption, penetration testing, vulnerability scanning, security tools, etc
- Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc
- An appetite for working at a startup pace on challenging problems with a high degree of ownership
What the job involves
- We are looking for a passionate Sr. / Staff DevOps engineer to join our team
- As a member of the DevOps team, you will be responsible for architecting and managing Moveworks AI cloud infrastructure and strategy
- As Moveworks grows fast, the DevOps team is tasked with designing and operating resilient and secure cloud and CI/CD infrastructure that allows our product to operate reliably and our engineering teams to build and release customer facing features very rapidly
- Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
- Design, build, and manage the Moveworks multi-tenant AWS cloud infrastructure ensuring scalability, performance, observability, resilience, and cost optimization
- Own all Kubernetes clusters and service deployments
- Improve observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure (Prometheus, Grafana, PagerDuty, etc.)
- Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
- Design and manage networking infrastructure with best in class security practices at multiple Moveworks office sites
- Work with Moveworks’ security team on enhancing the privacy and security posture of the Moveworks infrastructure
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
With its upcoming acquisition by ServiceNow, Moveworks is stepping into an exciting new chapter. Joining forces with ServiceNow means its AI assistant and enterprise search tools can reach even more employees and businesses, helping make everyday work tasks easier and faster. The deal also sets Moveworks up to be a key player in the future of workplace AI, showing that its technology is ready to grow and make an even bigger impact.
Steph
Company Specialist at Welcome to the Jungle
Insights
97% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage
- Short-term disability, long-term disability, and life insurance
- Unlimited PTO — most staff take between 4-6 weeks each year
- 16 weeks paid parental leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) program
- Equity and stock options
- Commuter and parking benefits
- Office closures for Global Employee Appreciation Days twice per year
- Manager mentorship program
- Buddy program for new hires
- Paid industry certifications
- Continuing education stipend
Company HQ
Mountain View, CA
Leadership
Bhavin Shah
(Founder & CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(Co-Founder & CTO)Vaibhav began their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(Co-Founde r& President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(Co-Founder & CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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