Technical Recruiter, Assembled
£140-180k
Offers Equity
5 days a week in office
Customer support workforce management platform
Posted today
Customer support workforce management platform
101-200 employees
Posted today
£140-180k
Offers Equity
5 days a week in office
101-200 employees
Company mission
To elevate customer support through AI-powered software that makes life easier for customers and employees.
Role
Who you are
- Full-cycle technical recruiting expert. 5+ years of experience closing technical roles for startups. You've hired across levels, from senior ICs through engineering managers and directors
- Closer: You know what it takes to close candidates when you’re not always the most obvious choice on paper. You can sell company stage, mission, equity, scope, and pace against more established brands. You've closed candidates against companies with bigger brands, better-known products, and compensation, and you've won
- AI-pilled. You’re genuinely excited about how AI is changing recruiting and have already started putting it into practice in your day-to-day work
- High-velocity and detail-oriented: You move quickly, communicate clearly, and don’t let details drop. Candidates and hiring managers always know where things stand
- Data-driven operator: You’re comfortable managing searches through metrics without losing the human side of recruiting
What the job involves
- Recruiting is one of the highest-leverage functions at Assembled. The talent we bring on will define whether we win our category, and recruiting is at the center of that
- We're looking for a Technical Recruiter to own recruiting across engineering, product, and design. This isn't a high-volume req machine, you'll focus on 3 top priorities at a time, partnering directly with execs and hiring managers on the roles that matter most
- You'll help define what great recruiting looks like at Assembled: strategic, high-signal, AI-forward, and built to win competitive talent. If you want to shape a recruiting function, not just fill roles, this is the job
- Recruit full-cycle across EPD: drive searches across engineering, product, design, and other technical functions from intake through close
- Be a thought partner to hiring managers: run sharp intakes, calibrate on searches, and design interview loops that consistently surface top talent
- Build creative, proactive sourcing strategies that go beyond the obvious channels to find and engage top passive talent
- Run a tight process: keep searches moving with urgency, clear communication, timely feedback, and a strong candidate experience from first touch through final decision
- Use data to drive recruiting strategy throughout the funnel: pass-through rates, time to fill, sourcing effectiveness, offer acceptance
- Use AI to increase recruiting leverage: apply AI across sourcing, research, outreach personalization, prep, funnel analysis, and closing
Our take
Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.
Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls.
Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative. This will commit a percentage of revenue to continuing education for support workers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$51m
SERIES B
Mar 2021
$16.6m
SERIES A
Total funding: $70.7m
Company benefits
- Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
- Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
- Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
- Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
- Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
- Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.
Company HQ
Mission District, San Francisco, CA
Leadership
Ryan Wang
(Co-Founder & CEO)Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.
John Wang
(Co-Founder & CTO)Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.
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