Senior Sales Engineer, Invoca
+ Stock Options
AI-powered conversation intelligence platform
Posted today
AI-powered conversation intelligence platform
201-500 employees
Posted today
+ Stock Options
201-500 employees
Company mission
To enable revenue teams to turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue.
Role
Who you are
- 5+ years in a Sales Engineering or Solutions Consultant role within SaaS, Cloud, CCaaS, or MarTech industries. Bachelor's degree or equivalent work experience
- Direct Experience Selling to LLMs or Agentic AI Use Cases: You’ve sold into or supported customers actively leveraging large language models (LLMs), generative AI, or agentic AI solutions. You understand how to navigate technical conversations and buyer personas in this space
- Strong Technical Fluency: Comfortable working with SaaS platforms, APIs, and data integrations; able to design scalable solutions and troubleshoot technical blockers with confidence
- Consultative Selling Mindset: You understand how to connect technical solutions to customer pain points, KPIs, and business outcomes in a way that drives urgency and alignment
- Exceptional Communication Skills: Whether presenting to a technical team or a C-suite audience, you can clearly and confidently deliver value-driven messaging that resonates
- Experience with Enterprise Sales Cycles: You’ve supported large, complex deals with multiple stakeholders, legal reviews, security compliance, and longer sales timelines
- Growth Mindset & Adaptability: You’re naturally curious, open to feedback, and eager to explore emerging technologies (like generative AI and Agentic AI) to enhance customer engagement
- Collaborative Approach: You thrive in cross-functional settings and bring positive energy to high-performing teams
- Ownership Mentality: You take initiative, follow through, and hold yourself accountable for results
Desirable
- Familiarity with regulated industries and security requirements (e.g., HIPAA, SOC 2, GDPR)
- Experience with Salesforce, Slack, or similar productivity and CRM tools
- Background in Voice AI, Contact Center platforms (CCaaS), or marketing technologies
- Previous experience mentoring SEs or leading internal enablement initiatives
- Understanding of ethical AI practices, including responsible data use and privacy
What the job involves
- As a Senior Sales Engineer, you’ll play a key role in driving successful sales outcomes by translating technical capabilities into strategic business value. You’ll partner with Account Executives throughout the sales cycle—leading discovery, crafting solutions, delivering demos, and securing the technical win. This is a high-impact individual contributor role that also includes mentorship, process improvement, and thought leadership across the broader go-to-market organization
- You’ll help shape how prospects understand our platform, leverage AI to improve business workflows, and make confident purchase decisions. Your ability to simplify complex ideas and build trust with both technical and non-technical stakeholders will be critical to your success
- Lead Pre-Sales Engagements: Partner with AEs throughout the entire sales cycle—owning technical discovery, product demonstrations, and technical validations
- Design Tailored Solutions: Scope and design scalable, high-value solutions that align with customer goals and technical requirements—leveraging Invoca’s platform capabilities, APIs, and integrations
- Deliver Compelling Demos: Build and present tailored product demonstrations that bring customer use cases to life, simplify complexity, and showcase ROI across various audiences
- Secure the Technical Win: Anticipate objections, navigate blockers, and align stakeholders across the customer’s technical and business teams
- Collaborate Cross-Functionally: Work with Product, Marketing, Security, and Customer Success to refine messaging, accelerate deals, and deliver unified solutions
- Support Compliance & Procurement: Assist in security reviews, RFIs, and RFPs—confidently addressing technical due diligence
- Mentor & Enable: Share best practices, coach team members, and contribute to internal enablement efforts, solution playbooks, and demo environments
- Drive Innovation: Stay on top of emerging technologies, especially AI, and help shape how we use these tools internally and in customer-facing solutions
- Support Vertical-Specific Sales: Engage in industry-specific efforts, especially in Healthcare, Insurance, Telecom, and other regulated or complex industries
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
Through funding raised from several investment organisations, including Silver Lake Waterman and Kingfisher Investment Advisors, the startup has now been branded a Unicorn and is in a prime spot for further growth. Its priority has been to invest in product innovation through both organic development and acquisitions. Also, its recent arrival on Google Cloud Marketplace marks a milestone in the company's growing collaboration with Google, allowing joint customers to power more effective media strategies even more easily as they strive for revenue growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Paid Time Off - 20 days off for all full-time employees, plus 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more
- Medical, Dental and Vision Coverage
- Mental Well-being & Employee Assistance Program
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical) - an additional week of PTO along with a bonus after seven years of service
- Wellness Subsidy - for gym membership, fitness classes, etc.
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Colin Kelley
(Co-Founder & CTO)Previously worked as the CTO at CallWave and as a Software Architect at Unisys / Pulsepoint.
Rob Duva
(Co-Founder)Co-Founder of Fin & Field. Previously worked at CallWave in multiple roles, including Senior Product Manager and the Director of Customer Acquisitions.
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