Product Designer, SpotHero
Off-street parking marketplace
Job no longer available
Off-street parking marketplace
201-500 employees
Job no longer available
201-500 employees
Company mission
To simplify finding and booking off-street parking for stress-free travel experiences.
Role
Who you are
- Experience an innate desire to work on big, complicated B2B or internal problems. You understand the intricacies and opportunities B2B projects can bring to a company
- 3+ years of professional experience (however, we focus on performance, not years) designing web and native iOS and Android applications
- Support building out roadmaps, product strategy, and priority decisions alongside your Product Manager and Engineering Manager
- A portfolio that showcases how you’ve used service design and design thinking effectively will help to grab our attention
- Solid understanding of the design process, Design Thinking, information architecture, usability, service design, and heuristics
- Deep knowledge of when and how to use different user research methods, including user interviews, surveys, usability testing, contextual interviews, and market analysis
- Must have a firm understanding of different UI constructs for primarily responsive web, iOS, and Android
- Knowledge and efficiency with UI design tools, primarily Figma
- Ability to meet and communicate deadlines
- Tools you'll be using:
- Your voice. Speak up, form expert opinions, and share it
- Design Documentation software (Figma preferred)
- Design Systems (Figma)
- A/B Testing Platform (Optimizely preferred)
- Product Analytics Software (Mixpanel preferred)
- Issue and Project Tracking Software (Jira preferred)
- User Session Recording Tools
What the job involves
- SpotHero is seeking a mid-level Product Designer who can help superpower our internal teams (sales, customer service, and operations) by building new service flows, researching user needs, and designing great solutions to complicated, hairy problems
- Partner on the squad’s design and product thinking process. Work directly with your Product Manager, fellow designers, and engineering manager to create an effective product roadmap that drives measurable user impact
- The problem space includes service design, stakeholder management, responsive web design, deep user research, and on-site garage experiences
- We’re a full-stack product design team, and you will own your product from problem discovery and roadmapping through final UI delivery, testing, and iteration
- Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders
- Be challenged to understand the problem space, build delightful and quality designs that drive results, and champion new processes to grow the Design and Product teams
- Mentor and pair with other designers to help upskill the team and share your learnings
- Communicate conceptual ideas, design rationale, and specifics within a cross-functional team
- Consult with internal partners on best practices to support SpotHero’s customers
- Continuously monitor the success of the product through analytics and other tools
- Document, collaborate on, and reference our evolving design system
- Actively participate in agile ceremonies
- The typical week will look like: you will interview and build relationships with growth managers and field operations teams, survey stakeholders to understand how you can help them work with garages, manage our mature design system, run ideation workshops, and explain desired animations/transitions directly to your engineers to build the best products of your career
Application process
- Please include your portfolio/dribbble/etc username and/or links to any projects that represent your skill set. We love seeing work that others loved working on
Our take
Finding a parking spot is an ever-increasing challenge, that is being solved by SpotHero, a platform which helps people find and book off-road parking across Canada and the US.
SpotHero is evolving with current trends by offering car-sharing and commercial fleet options, alongside partnering with Android Auto to increase its reservations and joining up with the navigation app Waze. It offers services to corporations too, and brings standardisation to the otherwise fragmented and often confusing parking industry.
As the only independent off-street parking marketplace in North America, SpotHero has established a robust infrastructure and is expanding its services and coverage. Part of this is in its recent partnership with Google, to integrate marketing reservations into Google Maps. This, along with its existing partnerships with platforms like Apple Maps, puts SpotHero in an exciting spot going forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2025
$2.5m
LATE VC
Aug 2019
$50m
SERIES D
Total funding: $120.1m
Company benefits
- Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth
- Flexible PTO policy and great work/life balance – We value and support each individual team member
- Annual parking stipend – we help people park!
- The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere
- Up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave
Company HQ
Chicago Loop, Chicago, IL
Leadership
Mark Lawrence
(Co-Founder & CEO)Having studied Finance and Spanish at Bradley University, they spent 2 years as a Financial Analyst at Bank of America, before leaving in July 2010. That October, they founded SpotHero as CEO.
Larry Kiss
(Co-Founder & Chief Architect Officer)Having started their career at Advanced Micro Devices, they then worked at Motorola for 3 years and also as a Freelance Developer. They co-founded SpotHero with Mark, before co-founding iNotary in March 2011, where they worked as CTO for a year.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 4 more jobs at SpotHero