People Partner, MOTORS & Cazoo
Fixed Term Contract
Salary not provided
+ Discretionary Bonus
Mid, Senior and Expert level
London
Online used car marketplace
Open for applications
Online used car marketplace
101-200 employees
B2BLifestyleMarketplaceCarsConsumer GoodseCommerce
Open for applications
Salary not provided
+ Discretionary Bonus
Mid, Senior and Expert level
London
101-200 employees
B2BLifestyleMarketplaceCarsConsumer GoodseCommerce
Company mission
To better connect buyers and sellers of vehicles and reduce consumer frustrations with the search process through smart, intuitive products.
Role
Who you are
- This is a role for an experienced People Partner who knows what good looks like, is comfortable flying solo, and enjoys real ownership
- Previous experience as a HR Business Partner / People Partner in a fast-paced, autonomous and transforming environment
- Experience supporting Sales or Commercial teams preferred
- Strong, practical knowledge of UK employment law and employee relations
- Proven experience coaching and challenging managers at pace
- Experience supporting change and growth, not just steady-state organisations
- Commercial, pragmatic and action-oriented
- Confident in making decisions and standing by them
- Excellent communicator who understands the importance of clarity and follow-through; able to translate complexity into simplicity for managers and teams
- Thrives in evolving, imperfect environments
- Independent and proactive - you take ownership, spot what needs doing, and make it happen
- Grounded and pragmatic - you balance pace and delivery with warmth and empathy
- A great people person with strong HR judgement and high standards
What the job involves
- Reports To: Head of People
- Contract Type: 12 month Fixed Term
- Motors is at a pivotal moment - evolving how we work, redefining our culture, and building the foundations that will power our next stage of growth
- This is a high-impact, hands-on People Partner role focused primarily on partnering with Commercial and Sales teams, with real ownership and autonomy
- You'll report to the Head of People, and work closely alongside an incoming Senior People Partner and a wider People team, focused on Ops, Experience & Talent
- This role exists to raise the standard of leadership, performance and accountability across the business
- You will play a critical role in strengthening manager capability, handling complex people matters with confidence, and translating People strategy into action that genuinely lands in the business
- You’ll be expected to operate independently, challenge constructively, and build credibility through strong judgement, visibility and follow-through
- We’re fast-moving, ambitious, and committed to doing things properly - and you’ll be right at the centre of that change
- Partner with leaders and managers across multiple functions
- Coach managers to lead high-performing, accountable teams - focusing on performance, behaviour, engagement and role clarity
- Proactively identify people risks and opportunities and take early, decisive action
- Build trusted, credible relationships while maintaining high standards and healthy challenge
- Lead performance and capability conversations across the business, including underperformance, restructures and exits
- Manage employee relations cases independently, with empathy, fairness and strong judgement
- Ensure performance expectations are clear, consistent and aligned to the company’s performance framework
- Coach managers on handling underperformance early and constructively
- Partner closely with the Head of People and People Ops Lead on pay, promotion and calibration decisions, providing evidence-based insight and recommendations
- Translate People strategy into practical, manager-ready actions that land effectively
- Deliver practical manager guidance and training sessions
- Support rollout of leadership training, behaviours and performance standards
- Contribute to manager onboarding improvements
- Reinforce clarity around expectations, role scope and accountability
- Work closely with the rest of the People Team to embed our cultural transformation - ensuring People processes support a high-performance, high-engagement environment
- Translate new frameworks into practical tools for managers
- Act as a visible champion of ownership, pace and accountability
- Raise the visibility and credibility of the People team through strong partnering and consistent delivery
- Use people data and insight to inform decisions, challenge assumptions and prioritise action - not reporting for reporting’s sake
- Act as a role model for the People Team’s values: dynamic, transparent, and people-first
Application process
- We usually respond within two weeks
Salary benchmarks
Our take
Used car marketplace MOTORS has had quite the journey, having been founded by a partnership between the Daily Mail and General Trust before its acquisition by Cox Automotive and, subsequently, Gumtree. Now, it’s an independent used car marketplace that hosts hundreds of thousands of used cars, as well as reviews, guides and advice.
With fifteen years of experience behind it, MOTORS has capitalised on its ownership journey to become the go-to used car marketplace for the UK. Operating within a challenging economy, MOTORS is in a strong position, even buying “household name” and competitor Cazoo, which went into administration in 2024. This suggests that MOTORS will continue to maintain its nation-leading position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Company benefits
- Discretionary Bonus or Commission based roles
- Pension Scheme - We more than match your commitment to the future, when you contribute 6% to your pension pot , we put in 9%, taking your total up to 15% of your base salary.
- Make an Impact Awards: Quarterly value-led awards with cash prizes and a £1,000 team experience on offer.
- Hybrid and UK Remote working depending on role
- Generous Family Friendly Leave: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.
- Private Healthcare Insurance - High-level coverage for you, partners, and dependents—including pre-existing conditions.
- Private Dental insurance through Bupa - Level 2 coverage for cashback on preventative, restorative and emergency care.
- Online private GP service - 24/7 digital access via Help@Hand.
- Generous sick pay support - 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life
- Life assurance policy (x4 Life Assurance)
- Social & Inclusion Calendar - packed with events
- Free food and beverage in our office locations
- 25 days annual leave (Plus Bank Holidays) to start. We reward loyalty: +2 days after 2 years, plus an extra day for every year after (reaching a 30-day max).
- We offer 2 volunteer days a year so you can help out wherever matters to you.
- Specialist Support: Free counseling and menopause/fertility support via Peppy.
- Upskill Budget: Every manager has a dedicated budget for your specific role development.
- Leadership Track: Custom training programs designed for our current managers.
- Tech Choice: Your choice of a MacBook or Windows laptop.
- Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
- Company Events: Annual Ignite Conference (past guests include Damien Hughes, Nick Fry, & Matthew Syed).
- Celebrations: Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.
- Automotive advocates: We provide tickets to the annual British Motor Show, giving our team a front-row seat to one of the biggest events in the UK car calendar.
- Pitchside Perks: We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to Men’s and Women’s matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action.
Company HQ
Richmond, UK
Articles
Leadership
Barry Judge
(CEO)Former CEO & current Board Member at houza. They are also the former CEO of OLX, dubizzle, and dealglobber.com (which they Co-Founded).
People progressing
Head of Account Management.
Diversity, Equity & Inclusion at MOTORS & Cazoo
Rhys Shipman (Talent Acquisition Partner )
- Here at MOTORS & Cazoo, we’re striving to foster a culture of belonging and empowerment, a place where everyone can be celebrated for who they are, with equal opportunities for growth and career development.
- We understand that having diverse and inclusive teams fuels creativity and stronger performance. That’s why we’re committed to discovering new talent so that when you join us, you can be you! We know we’re not perfect, and true inclusion and belonging is a journey. As part of our commitment to create inclusion for all in 2023, listed below are a few of the things we’re up to. And that’s really just the start!
- Improve equitable hiring processes by removing bias from job applications
- Delivering training on Unconscious Bias, Culture And Identity Awareness, & Inclusive Leadership
- Celebrating diversity through our company-wide inclusion calendar
- Fostering Community Groups (ERGs) with investment for each group
- Continuing our People Ambassador Programme to have more representative voices involved in decision making
- Accelerating diverse talent through a mentoring programme
- Sponsorship to attend an external coaching programme to elevate women’s voices
- Partnering with charitable organisations to drive inclusion and belonging within wider communities
- Reviewing the accessibility of our workplace, practices and policies
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