Senior Manager of Analytics and Insights, Talkiatry
$145-160k
+ Up to a 10% performance bonus
Personalized mental healthcare provider
Job no longer available
Personalized mental healthcare provider
201-500 employees
Job no longer available
$145-160k
+ Up to a 10% performance bonus
201-500 employees
Company mission
To transform psychiatry with accessible, human, and responsible care.
Role
Who you are
- 4-7 years of experience with a foundation in data analytics and insights, business operations, management consulting, or similar roles
- Demonstrated ability to thrive in ambiguous, fast-paced environments
- 2+ years of intermediate to advanced SQL experience
- Proficiency with data visualization and BI tools
- Experience in experiment design, A/B testing, statistical modeling, and channel performance analysis
- Excellent presentation and written/verbal communication
- Bachelor’s degree
What the job involves
- We’re hiring a Senior Manager of Analytics and Insights, reporting into Head of Business Operations
- This role sits within Operational Excellence, a high-impact vertical of Core Operations – the backbone of Talkiatry
- This is a highly analytical and strategic position focused on using data to identify operational inefficiencies, improve patient growth, and drive profitability
- You’ll drive the creation of analytical frameworks and insights that directly inform business decisions at the executive level
- Conduct deep-dive analyses to identify inefficiencies, blockers, and missed growth & retention opportunities across the patient lifecycle
- Use data to identify high-friction workflows and partner with teams to streamline and automate where possible
- Design, measure, and interpret A/B tests and other pilots to evaluate the impact of operational changes
- Apply statistical concepts such as causal inference and significance testing to enhance the rigor of experiments and business insights
- Build and maintain dashboards and frameworks that explain the health of patient growth, retention, leakage, and operational performance
- Model the financial impact, resourcing needs, and ROI of key strategic initiatives
- Create weekly reporting packages including key outcomes, trends, and insights for leadership
- Support the Head of Business Operations on key strategic initiatives, providing analytical horsepower and structured problem solving
- Work cross-functionally with product and data engineering to uncover data gaps and resolve discrepancies
- Act as key bridge between analytics and operations, ensuring insights are translated into execution by building buy-in with key stakeholders
Our take
Awareness of the importance of mental health is growing worldwide, with many people seeking psychiatry to improve their mental wellness and quality of life. However, psychiatrist waiting lists and a "one size fits all" approach to mental health often prevent people from receiving the support that they need.
Talkiatry provides a personalized mental health marketplace, matching users with in-house psychiatrists based on preliminary assessment answers. Whilst the company inevitably faces competition from other online psychiatry marketplaces, Talkiatry shows the potential to stand out through its personalized, flexible, and insurance-first approach.
Healthtech is growing in strength, and with various partnerships and substantial funding to its name, Talkiatry is poised for future success. As the company continues to innovate and scale, the future looks bright for this company in the evolving healthcare landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2024
$65m
SERIES C
Jul 2022
$75m
SERIES B
Total funding: $198m
Company benefits
- Flexible location: Work remotely across the US or from our HQ in NYC
- Health insurance 100% covered on day one
- 401(k) match with match
- Generous PTO plus paid holidays
- Paid parental leave
Company HQ
Chelsea, New York, NY
Leadership
Robert Krayn
(Co-Founder & CEO)Experience as an Analyst for BNY Mellon from 2012 to 2013 and Guggenheim Partners from 2013 to 2014. Vice President of MidOcean Partners from 2014 to 2019.
Georgia Gaveras
(Co-Founder & Chief Medical Officer)Previously the Director of the Comprehensive Psychiatric Emergency Program at NYC Health + Hospitals. They were also an Attending Psychiatrist at Cohen Children's Medical Center and spent 10 years at Mount Sinai Health System as an Attending Psychiatrist and Director.
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