Support Consultant, With Intelligence

Salary not provided

+Discretionary bonus

Entry and Junior level

London

2-3 days a week in office (One London Wall, London)

Alternative asset management data and intelligence

Open for applications

Meet the team

Alternative asset management data and intelligence

501-1000 employees

FintechB2BBusiness IntelligenceSaaS

Open for applications

Meet the team

Salary not provided

+Discretionary bonus

Entry and Junior level

London

2-3 days a week in office (One London Wall, London)

501-1000 employees

FintechB2BBusiness IntelligenceSaaS

Company mission

Connecting investors and managers to the right people and data to raise and allocate assets effectively.

Job

Company

Role

Who you are

You are a recent graduate or in the early stages of your career
Strong problem-solving skills, with the ability to troubleshoot technical issues and provide effective solutions
Excellent communication skills, both written and verbal, with the ability to interact with clients in a professional and customer-focused manner
Attention to detail and the ability to manage multiple client requests simultaneously
A proactive and self-motivated attitude, with the ability to work independently and as part of a team
A passion for delivering exceptional customer service and building strong client relationships

What the job involves

As a FolioMetrics Support Consultant at With Intelligence, you will be responsible for providing exceptional technical support and consulting services to our clients who utilize our FolioMetrics platform
FolioMetrics is a powerful CRM and reporting tool for the investment management industry, and your role will involve assisting clients in maximizing the value and efficiency of the platform
In this role, you will be the primary point of contact for clients, troubleshooting technical issues, answering inquiries, and providing guidance on the use of the FolioMetrics platform
You will work closely with clients to understand their specific needs and requirements, offering tailored solutions and best practices to address their challenges
As a Support Consultant, you will also collaborate with internal teams, such as product management and development, to communicate client feedback, contribute to product enhancements, and ensure a seamless client experience
Your strong communication skills and technical expertise will be essential in resolving client issues promptly and effectively

Salary benchmarks

Our take

Founded in 1998, With Intelligence recognised the lack of comprehensive and timely data for informed decision-making across diverse asset classes.

In response, With Intelligence developed an integrated suite of products that blend data from proprietary brands, providing clients with insights, fund information, performance metrics, and analyst perspectives. Leveraging advanced analytics and AI technologies, the company allows asset managers to navigate the complexities of the market confidently.

Recently, the company was acquired by Motive Partners and is now in a position to accelerate its data strategy, expand its offerings across asset classes, and execute ambitious partnership and M&A strategies. Collaborating with industry experts and leveraging Motive Partners' integrated operating model, With Intelligence is positioned to capitalise on the growing demand for data-driven solutions in the global asset management landscape.

Kirsty

Company Specialist at Welcome to the Jungle

Meet the team

11 people

Matt Mardle, Head of Data Science & Engineering

Our mission

Our function exists to enable data excellence. This is achieved through accurate data capture, robust pipelines & quality monitoring.

Company

Employee endorsements

Opportunities to learn

"From the moment I arrived, everyone in my team has been supportive of the fact that I had plenty to learn as an industry outsider and have all..."

Browse all endorsements

Company values

Always deliver
Make an impact
Be yourself
Work together
Keep getting better

Company HQ

Barbican, London, UK

Articles

ICG-backed Pageant Media acquires Eurekahedge for $8m

With Intelligence Announces That Motive Partners Has Acquired a Majority Stake

Leadership

Charlie Kerr

(Founder & CEO)

Founded With Intelligence (originally Pageant Media) in 1998 and has served as the CEO since.

Diversity, Equity & Inclusion at With Intelligence

Claudia Honerjager (Head of Sustainability)

To us, diversity recognises and values our difference. It’s inclusive, welcome, open, and provides an environment rich with acceptance. We strive to promote inclusiveness, allyship, cognitive diversity and mental and physical wellbeing to every member of the company through our DE&I initiatives and networks.

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