Director of Revenue Operations, Mattermost
$190-220k
Software development collaboration platform
Be an early applicant
Software development collaboration platform
101-200 employees
Be an early applicant
$190-220k
101-200 employees
Company mission
Mattermost’s mission is to make the world safer and more productive by developing and delivering secure, open source collaboration software that is trusted, flexible and offers fast time-to-value.
Role
Who you are
- This is a high-impact role requiring strong business acumen, operational excellence, and a passion for building scalable systems that support ambitious growth goals in a subscription-based SaaS environment
- Bachelor’s degree or equivalent experience
- 6+ years in Sales Operations, Revenue Operations, or GTM Strategy roles within a B2B SaaS environment
- This role may require the candidate to obtain and maintain a U.S. security clearance in the future. As such, applicants must be U.S. citizens and eligible to obtain a U.S. government security clearance
- Proven track record supporting PLG and enterprise sales motions in high-growth SaaS companies
- Expertise in Salesforce (admin or power user level); experience with tools like Clari, Gong, HubSpot, Pardot, and CPQ tools is a plus
- Experience with sales compensation design, administration, and analytics
- Advanced Excel and data modeling skills; ability to distill complex data into actionable insights
- Experience with BI/reporting tools such as Power BI, Tableau, or similar
- Strong cross-functional collaboration and communication skills
- Experience working in a remote-first, distributed team environment is a plus
- Familiarity with open-source or developer-focused tools is a bonus
What the job involves
- Mattermost is seeking a results-driven and collaborative Director of Revenue Operations to join our growing GTM Strategy & Operations team
- Reporting directly to the VP of GTM Strategy & Operations, this role will play a key part in scaling our revenue engine by optimizing sales processes, improving forecasting accuracy, and driving data-informed decision-making across our global GTM teams
- Process Optimization Streamline and enhance sales processes across regions and segments to drive consistency, efficiency, and scalability
- Performance Analytics & Reporting Build and maintain reporting frameworks, dashboards, and KPIs to provide actionable insights into pipeline health, sales performance, and revenue forecasting
- Forecasting & Pipeline Management Partner with sales leadership to refine forecasting methods and increase pipeline visibility through standardized analysis and tools
- Territory & Quota Planning Collaborate with Sales and Finance on account segmentation, territory design, and quota-setting processes
- Sales Tech Stack Optimization Work closely with our GTM Tools & Technology team to implement and improve sales systems (especially CRM), ensuring tools are aligned with rep workflows and data hygiene best practices
- Cross-Functional Project Leadership Drive strategic initiatives and special projects that improve operational effectiveness and support revenue growth
- Deal Desk Collaboration Partner with Deal Desk and Sales to standardize and optimize deal workflows and support high-velocity sales cycles
Our take
Internal collaboration tools that foster virtual working have never been in higher demand. The shift to virtual working environments have changed remote working forever. Mattermost's key product is well-positioned to meet this surge in demand: it is essentially a collaboration platform which offers secure messaging across web, desktop and native mobile devices.
It runs as a server install in your own data centre and can be accessed remotely or locked down so that it only runs internally. That’s a major benefit for any company that needs to comply with industry regulations. Hospitals, law firms, and even government agencies will be drawn to the enterprise-level security features that make the platform nearly impossible to access over the public Internet. This is what sets Mattermost apart from other collaboration platforms like Slack, Zoom and Microsoft Teams.
Currently, Mattermost is powering messaging and collaboration for companies like Samsung, Daimler, SAP and Cigna. With solid foundations and a big prospective customer base, therefore, Mattermost is well set to achieve big things.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-24% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2019
$50m
SERIES B
Feb 2019
$20m
SERIES A
Total funding: $70m
Company benefits
- Fully remote work
- Office setup fund
- Coworking space stipend
- Global and regional team meetups
- Growth fund
- Unlimited vacation
- Family and Friends Days
- Async weeks
- Open Source Fridays
- Community hackathons and events
- Health benefits
- 401(k)
Company HQ
Downtown North, Palo Alto, CA
Additional info
- Remote team members must be available between 8am and 1pm California time (GMT-8)
Leadership
Ian Tien
(CEO)Ian previously founded SpinPunch Inc, an award-winning online video game company, and was VP Product at Flickme, a movie streaming startup.
Corey Hulen
(CTO)He was previously CTO & co-founder at Temple AI and Pricini.com. He also has experience in Software Development at Microsoft and VerticalNet.
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