Technical Sales Engineer, GraphAware

Salary not provided

SQL

Docker

Python

Linux

Cypher

Mid and Senior level

Remote from Europe, UK

Mission-critical graph analytics

Be an early applicant

Mission-critical graph analytics

21-100 employees

B2BEnterpriseAnalyticsConsultingMachine Learning

Be an early applicant

Salary not provided

SQL

Docker

Python

Linux

Cypher

Mid and Senior level

Remote from Europe, UK

21-100 employees

B2BEnterpriseAnalyticsConsultingMachine Learning

Company mission

To help organisations gain a competitive edge through the application of graph technologies.

Job

Company

Role

Who you are

We are looking for a professional who is comfortable in the boardroom and the terminal. You might come from a background in Data Science, Physics, or even the Humanities, provided you have developed the necessary technical literacy
Communication First: You are a confident, high-level communicator. You enjoy speaking in front of new people and can explain complex concepts simply and convincingly
Business-Technical Balance: You understand both the 'how' (technical) and the 'why' (business/mission value). You have 3+ years of experience in a role that required both
Intelligence Interest: A deep interest (or background) in intelligence analysis, law enforcement, or defense is a huge bonus. You enjoy the 'detective work' of data
Adaptability: You are comfortable with travel (up to 20%) to meet clients face-to-face and attend industry events
You don't need to be a full-stack developer, but you must be comfortable using the following to build demos and assist with deployments:
Scripting: Solid experience with Python (for data manipulation and scripting)
Data Management: Proficiency in SQL for working with relational data
Environment: Comfortable working in Docker and a terminal/Linux environment
The 'Graph' Factor: You should be excited to master Neo4j and Cypher (prior experience is a bonus, but not a requirement)

What the job involves

As a Solutions Engineer at GraphAware, you are the face of our technical expertise. You will help customers unlock the full value of their data using GraphAware Hume, our graph-powered intelligence analysis platform
This is primarily a client-facing, consultative role. While you need a solid technical foundation, your day-to-day success depends on your ability to build relationships, 'sell' a technical vision, and guide law enforcement and defence agencies through complex digital transformations
You will join a small, high-impact team acting as the bridge between our powerful technology and the real-world missions of our clients
Technical Diplomacy: Lead technical discussions during sales calls and workshops. You are responsible for understanding a client’s 'pain points' and showing them exactly how Hume solves them
Solution Demonstrations: Deliver compelling, tailored demos and prototypes. You aren’t just showing software; you are telling a story of how data can solve crimes or protect national security
Tenders & Proposals: Assist with the technical requirements of RFPs and tenders, ensuring our solution aligns with the client's strategic goals
Trusted Advisor: Act as a long-term partner for our clients. You’ll stay involved after the initial sale to showcase new features, provide training, and ensure the platform is being used to its full potential
Onboarding & Deployment: Guide new clients through the setup process. You will be the person they look to for best practices and 'how-to' guidance
Feedback Loop: Act as the voice of the customer, bringing field insights back to our Product and Engineering teams to influence the future of the platform

Our take

With the ever-growing availability of data, it is vital that analysts have the tools to alert them to the right information at the right time. While traditional systems generate alerts for tagged entries (such as phone numbers or address changes), graph-based alerting extends this functionality to allow complex and flexible alert logic to be created.

GraphAware’s graph analytics solution, Hume, is used by analysts, data scientists, and data-savvy business users across a wide range of applications. These include community safety, new medicine discovery, and policymaking advisement. Importantly, its platform enables users to convert multiple distributed data sources into a single, connected source.

Partnered with industry-leading companies such as Shell, Redhorse, LinkedIn and Bank of America, GraphAware is well set to see further adoption in the future. It continues to innovate its product offerings and develop new features and capabilities. For example, an integration with graph database management system Neo4j brought CDC (Change Data Capture) to the platform, enabling the receipt of events for every change within a graph.