Senior Forward Deployed Engineer, Parloa
Partner Success
$170-200k
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
$170-200k
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 5+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
- Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
- Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases - with proven experience in systems design and the ability to go hands-on in production systems
- Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
- A builder’s mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world
- Degree in Computer Science, Engineering, or related technical field
- Strong plus: Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration)
What the job involves
- As a Senior Forward Deployed Engineer - Partner Success (SFDE) at Parloa, you will play a key role in scaling how we deliver AI Agents through our partner ecosystem
- You’ll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world
- Your mission: lead end-to-end deployment projects from an engineering perspective - not just implementing what exists, but engineering what’s required to make it succeed at enterprise scale
- FDEs are our in-field product engineers
- You will adapt architecture to enterprise realities and engineer integrations across systems and APIs to make partner deployments successful
- Your work is both hands-on and in a consulting role - you’ll be building, debugging, and architecting solutions directly in the field with our partners
- What you ship not only makes deployments succeed, it also defines how partners and customers experience Parloa and shapes what our product becomes
- With this role sitting in our Partner domain, this is a highly consultative, partner-facing role at the intersection of Solution Engineering, architecture, consulting, and hands-on engineering
- You will work closely with partners and their customers to design, shape, guide, and build AI Agent implementations, ensuring successful outcomes while enabling partners to independently execute over time
- Co-Lead deployment engineering projects: Co-lead the technical execution and design of Parloa’s deployments inside large, complex enterprise environments alongside our partners
- Partner Enablement: Educate and enable partners on what’s possible with Parloa’s platform, including capabilities, limitations, trade-offs, and best practice AI Agent architectures
- Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
- Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise partner requirements
- Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
- Collaboration with enterprise teams: Collaborate directly with customer and partner engineering organizations to overcome constraints and deliver measurable outcomes
- Influence at senior levels: Engage with enterprise architects, partner architects, and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
- Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer and partner success
- Our Technology Stack: TypeScript, Node.js, OpenAI, Microsoft Azure, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis, Kafka, MCP
Application process
- TA Screen → Hiring Manager Call → Technical Interview → Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $570.4m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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