Senior HR Business Partner, Addison Lee
£70-80k
Up to 15% Bonus
Office located in Paddington, London
Private hire cab and courier company
Job no longer available
Private hire cab and courier company
501-1000 employees
Job no longer available
£70-80k
Up to 15% Bonus
Office located in Paddington, London
501-1000 employees
Company mission
To disrupt and revolutionise the industry, by allying the latest technologies with traditional customer service values.
Role
Who you are
- Considerable experience as a true HR generalist providing HR support to a changeable and fast-moving business
- Substantial employment law knowledge and a thorough understanding of HR best practice
- Commercially aware with a constant value add focus
- Creative and solution focussed
- Continuous improvement mindset
- Exceptional listening and communication skills with the ability to influence
- Detail and data oriented who can translate insights back to the business and into tangible action plans
- An Addison Lee ambassador mindset with a natural inclination to share insights and knowledge and who actively contributes to shaping the culture
What the job involves
- The Senior HR Business Partner works across Addison Lee to build and implement a cohesive people agenda that can respond and adapt to the changing environment
- The role holder will be proactive in identifying and subsequently working on initiatives that shape and improve the Addison Lee employee experience – this can range from evolving the recognition and benefits offering, to using the apprenticeship levy for development needs, to supporting on evolving the employee engagement, to evolving Addison Lee’s people management framework and policies whilst ensuring equality and inclusion are considered at all stages of the employee journey
- The role holder also acts as a sounding board and advisor to managers on a range of people matters, the escalation for complex employee relations matters, supporting with restructures, TUPEs and other HR projects as needed
- In addition to this, the role holder will manage the three HR Advisors alongside being a mentor and guide for more junior HR colleagues
- The role is a varied and interesting one that would suit someone solution minded who has substantial HR generalist experience and employment law knowledge, high empathy, resilience and business acumen with an eagerness to always improve on “the way things are done”
- The role holder needs to ready to think strategically yet keen to roll up their sleeves and get stuck into the detail
- This role reports to the HR Director
- Lead on the development and implementation of people plans and solutions
- Provide advice on people related matters to management including but not limited to Standards (policies) and procedures, employee relations and recruitment activity
- Identify potential improvements to the employee experience, designing and implementing solutions
- Maintain the headcount tracking against agreed budget across the organisation, challenging as required to maintain actual and proposed spend against forecast, aligning with Finance
- Proactively review and analyse people data identifying trends and recommend solutions to improve performance, retention, employee experience etc
- Lead on all annual HR processes, e.g. pay review and bonus, reporting to CDG etc
- Challenge and influence across Addison Lee, navigating different styles and personalities to build trusted and credible partnerships
- Lead on the development of Talent and Succession plans across the organisation
- Partner with the HR Director to ensure full visibility of the HR function across the wider Addison Lee organisation
- Lead in the development of the HR Advisors, supporting their career development as required. Act as a guide and mentor more junior HR team members
- Evolve the use of the apprenticeship levy for development requirements
- Be the HR lead on TUPEs and restructures as required
- Monitor and track HR spend against budget
- Develop and maintain compliance of company people policies and procedures
- Support the business and implement ‘business ready’ solutions to support changes in employment law
Salary benchmarks
Our take
Addison Lee, founded in 1975, is London’s largest private hire company today, providing car and courier services for individuals and businesses.
The company’s main competition these days are ride-hailing firms such as Uber, but Addison Lee hopes to stand out with its practiced professional customer service. Though mainly serving London, the company also offers managed services in New York and across the US.
Addison Lee serves a large portion of the FTSE 100, operates thousands of vehicles, and provides up to 30,000 rides a day in London alone. The company has made the jump to a fully electric fleet as of 2023, acquiring low-carbon taxi fleet Green Tomato Cars, and in 2024, it was itself acquired by ComfortDelGro, a multinational transport group. This acquisition will merge Addison Lee's fleet into the preexisting fleet of ComfortDelGro's subsidiary CityFleet Network, and Addison Lee will see an expansion of its services into Liverpool, the Wirral, Chester and Aberdeen.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Life Insurance (Death in Service)
- 2 days paid volunteering leave a year
- Private Medical Insurance & Travel Insurance (after 1 year)
- Wellness Program
- Cycle to Work Scheme
- 33 days Annual Leave (incl. bank holidays)
- Extensive retails discounts via Reward Gateway (e.g. 5% off most major supermarkets)
- Support with Professional Training and Qualifications via Apprenticeships
- Season Ticket Loans
- Discounted Cabs and Courier services(within London)
Company HQ
London, UK
Leadership
John Griffin
(Chairman)Businessperson and philanthropist. Founded the company in 1975.
Liam Griffin
(Founding Family & CEO)Joined Addison Lee in 1996, becoming CEO ten years later. Is a Board Member & Investor for BOL Foods, Zeelo, and SKOOT.
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