People Operations Support, Wonder
Salary - Chicago $24.75 - $29.10 per hour. + Equity
3+ days a week in office
Extraordinary food that comes to you
Job no longer available
Extraordinary food that comes to you
1001+ employees
Job no longer available
Salary - Chicago $24.75 - $29.10 per hour. + Equity
3+ days a week in office
1001+ employees
Company mission
To remake the relationship Americans have with food by revolutionising home dining.
Role
Who you are
- If you love checklists, clear processes, and helping things run smoothly, this is the role for you
- Bachelor's degree in a related field OR 1-2 years of relevant experience (strong administrative or HR experience are a huge plus!)
- Extreme Attention to Detail: You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do. You can follow a workflow exactly and don’t cut corners on compliance (I-9s, etc.)
- Strong Technical & Analytical Skills: You have solid Excel skills (VLookups, Pivot Tables) and are comfortable manipulating data sets
- Customer-Oriented Mindset: You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders
- Preferred: Direct experience using Workday for HR data management
What the job involves
- We are looking for a detail-oriented Jr. Associate to join our People Operations team
- In this hourly role, you will be the engine room of our daily HR operations, ensuring that our compliance requirements are met and our employees get fast answers to their questions
- Workday Data Integrity: Serve as an owner of our People Data. You will meticulously process new hires, I-9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity
- Compliance & Claims Administration: Coordinate the administrative side of unemployment claims and worker’s compensation cases (gathering documents, filing standard responses). Manage I-9 compliance, including handling reverifications and auditing for accuracy. Respond to background check inquiries and monitor clearance status
- Tier 1 Stakeholder Support: Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support. Provide Tier 1 troubleshooting support for Workday
- Benefit Team Support: Serve as the first point of contact for benefits inquiries, guiding employees through Open Enrollment questions, helping them locate plan documents, and directing complex claims issues to our carriers or Benefits Manager
- Operational Support: Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs
- Continuous Improvement: Identify and suggest improvements to our Workday and existing business processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly
Our take
Food delivered to your door often gets cold and soggy as it travels in a courier's bag from the restaurant to your home. Using Wonder, customers order food from a mobile app, which is cooked in a truck right outside your door. It aims to improve the standard of home-delivered food, both the quality of product – working with world-renowned chefs – and the experience itself.
Wonder has received fair criticism surrounding poor environmental consideration, as each kitchen/van sits idle with the engine running whilst food is prepared. A study by the US Department of Energy found that banning the unnecessary idling of personal vehicles would be the same as taking 5 million vehicles off the roads.
Despite this, Wonder has sustainability strategies involving food sourcing, reducing food waste, sustainable packaging, and, notably, an emissions-neutral fleet. Wonder has received enormous funding, bringing it to a valuation of $7 billion, and the number of vans distributed across North America is expected to multiply exponentially.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2025
$600m
LATE VC
Mar 2024
$700m
LATE VC
Total funding: $2.1bn
Company benefits
- 401k with employer match
- Medical, dental, vision
- Health savings account with employer match
- 100% employer paid life insurance
- 2x pay if you work on holidays
- Learning and development opportunities to advance your career
- Wonder offers hourly employees stock options
Company HQ
World Trade Center, New York, NY
Leadership
Marc Lore
(Founder & CEO)Has previously (co-)founded the following companies: Global Association of Risk Professionals, The Pit, Quidsi, Jet.com, Mojo, Wizard and City of Telosa.
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