Principal AI Software Engineer, Palo Alto Networks
GTM Apps & Tools
$167-270.5k
More information about location
Leading cybersecurity protections and software platform
Be an early applicant
Leading cybersecurity protections and software platform
1001+ employees
Be an early applicant
$167-270.5k
More information about location
1001+ employees
Company mission
To be the cybersecurity partner of choice, protecting our digital way of life.
Role
Who you are
- Masters/PhD in Computer Science, AI, Data Science or related field
- 15+ years in data science, software engineering, data engineering, ML or Applied AI experience, including architecting large-scale distributed systems
- Proven experience designing and deploying production ML, LLM-powered applications, including agentic systems
- Deep expertise in developing conversational agents and advanced intelligent
- Multi-agent automation systems
- Demonstrated experience with orchestration frameworks like LangChain, LangGraph etc
- Up-to-date with LLM evolution like GPT, Anthropic, Llama models etc
- Demonstrated ability to lead high-ambiguity cross-team technical initiatives
- Hands-on experience in building supervised, unsupervised, and semi-supervised
- Models/solutions
- Strong proficiency in SQL to analyse structured relational databases
- Strong proficiency in at least one core language (Python, Go, Java, or equivalent)
- Strong knowledge of distributed systems, microservice architecture, and cloud
- Platforms (AWS/Azure/GCP)
Desirable
- Excellent communication skills and the ability to influence at all levels
What the job involves
- As a Technical Leader developing AI applications in the GTM/CX domain, you will define the architectural blueprint for scalable AI/ML and agentic systems that transform our sales and customer experience motion
- Demonstrated experience in understanding Sales Domain, Customer Support, and services business processes and operations workflows
- Establish standards for safety, guardrails, reliability, observability and performance across all AI/ML/Agentic components
- Lead design and implementation of ML/LLM/GenAI-powered agents capable of
- Planning, multi-step execution, self-correction, and collaboration with humans or other agents
- Drive end-to-end solution development from prototype to production, ensuring
- Scalability, reliability, safety, observability, and performance
- Build, fine-tune, or adapt LLMs, multimodal models, and specialized agent models
- Build, evaluate, and integrate traditional AI/ML/Statistical models into agentic
- Workflows
- Develop advanced reasoning pipelines, retrieval systems, and knowledge graphs
- Integrations that support autonomous task execution
- Ensure production readiness through robust testing, evaluation frameworks, and real-world performance validation
- Partner with data engineering to design high-quality datasets and synthetic data pipelines and feedback loops for continual learning
- Mentor and guide data scientists and engineers, elevate data science and engineering practices across the organization
- Communicate complex technical decisions and trade-offs to executives and cross-functional stakeholders
Application process
- End Date: 31 July 2026
Our take
With cyber threats evolving at lightening speed, businesses need robust solutions to protect their data and infrastructure. And the global cybersecurity market is projected to grow significantly, driven by increasing cyberattacks and the adoption of digital transformation initiatives. Because of this, companies are seeking security platforms that can address these challenges efficiently.
That's where Palo Alto Networks steps in, a frontrunner in the cybersecurity arena. It offers a suite of AI-powered security solutions designed to safeguard enterprises across various sectors. Its platforms, such as Cortex XSIAM and Prisma AIRS, integrate advanced threat detection, zero trust architecture, and real-time response capabilities so organizations are ready to manage and mitigate risks.
Its leadership is evident too, with impressive growth and strategic partnerships. Recently the company surpassed $1.5M in sales through the Google Cloud Marketplace, highlighting the demand for its innovative security solutions. Additionally, a collaboration with AT&T aims to enhance cybersecurity offerings, further solidifying its position in the market.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2022
$34m
SERIES A
May 2022
$11m
SEED
Total funding: $45m
Company benefits
- Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
- Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
- Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
- Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback. From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth. Palo Alto Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000
- Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off. We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave
- Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment. We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day. Life at Palo Alto Network
Company HQ
Santa Clara, CA
Leadership
Nikesh Arora
(CEO & Chairman)Previously the President and COO at SoftBank, CBO at Google, and CMO at T-Mobile.
Nir Zuk
(Founder & CTO)Previously CTO at NetScreen Technologies, which was acquired by Juniper Neworks in 2004. They also co-founded OneSecure where they served as CTO and was the Principal Engineer at Check Point Software Technologies.
Lee Klarich
(CPO)Initially joined Palo Alto in 2006 as the EVP of Product Management and became CPO in 2018. Prior to this, they were the Director of Product Management at Juniper Networks and a Product Line Manager at NetScreen Technologies.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 195 more jobs at Palo Alto Networks