Workplace Coordinator, Take Two Interactive

Salary not provided

ServiceNow

Junior and Mid level

Barcelona

More information about location

4+ days a week in office

Video game publisher

Open for applications

Video game publisher

501-1000 employees

B2CGamingPublishingEntertainment

Open for applications

Salary not provided

ServiceNow

Junior and Mid level

Barcelona

More information about location

4+ days a week in office

501-1000 employees

B2CGamingPublishingEntertainment

Company mission

To be the most creative, the most innovative and the most efficient entertainment company.

Job

Company

Role

Who you are

The ideal candidate is a front-of-house, customer-focused professional with the ability to identify, build, and maintain relationships at all levels
This is a hands-on role that requires excellent organizational skills, a love for people, and a problem-solving mindset
Strong interpersonal skills; a proactive individual who enjoys engaging with people while delivering excellent service
2-4 years experience in a corporate real estate, workplace or similar
Effective communication skills, both verbal and written. In English
A strong customer-focused mindset with a commitment to enhancing employee experiences and exceptional attention to detail
Problem-solving skills and the initiative to address challenges independently
Ability to work collaboratively within a team and adapt to a dynamic environment
Experience with Google tools (Drive, Gmail, Sheets,etc) and MS Office
Detail oriented. You are extremely organized and have extraordinary time management skills
Enthusiastic! You have a positive attitude and are always ready to assist with the next project
Dependable. People will be counting on you to make things happen
Caring. You enjoy helping others and want to make sure our studio is a place where people are comfortable and love to be
Vibrant. You're as charismatic as they come. You embody our core values with an energy that radiates throughout all interactions
High school diploma or equivalent required
A 2- or 4-year college degree in a related field (e.g., Business Administration, Hospitality, Facilities Management) is a plus but not mandatory

What the job involves

Join our outstanding team in sunny Barcelona as a Workplace Admin Spain
This remarkable role is pivotal in ensuring flawless daily operations within our offices
By coordinating with various departments, you will contribute to the team's success and our world-class work environment
The Workplace Administrator will have a full understanding of the building's operations, including all services delivered on-site, while supporting the delivery of high-quality service to employees
Take-Two’s Workplace Experience Team harmonizes operational excellence with a rich, supportive culture
This holistic approach fosters loyalty and motivation, ensuring that employees are not just present but genuinely engaged in their work
Identify, provide, and enhance an excellent customer service experience
Support the team in developing, delivering, and enhancing creative workplace initiatives and programmes
Assist in driving innovation and continuous improvement for all social events and activities
Coordinate and support events hosted in the office and team buildings held out of the office, ensuring seamless execution
Provide administrative support to the workplace team, including invoicing, creating purchase orders, financial tracking, and other related tasks
Assist with onboarding new starters, ensuring a comprehensive introduction to the organization's culture and values
Oversee and manage the ticketing service for requests received for the Workplace team (via ServiceNow)
Quickly and efficiently respond to all employee inquiries, complaints and requests; Ensure timely and quality service delivery to every employee. Follows up with employees to ensure complete customer satisfaction
Ensure compliance with site rules and assist building users in adhering to these policies
Perform day-to-day office administrative tasks supporting the regional director ensuring smooth operations
Collaborate on additional projects and initiatives as required by the Workplace team
In partnership with the culinary team, help with local coordination with snack + beverage vendor to ensure the kitchen is always stocked and the program stays within forecasted budget
Assists Workplace team and local business unit leader(s) with coordination of requests for office remodels, reconfigurations and moves
Understand budget and forecast and the tracking of spending for multiple facilities
Maintain relationship with property management and Landlord regarding building; partner with property management/landlord to complete base building work and coordinate all activities
Proactively source maintenance contractors as needed for equipment repairs, non-warranty property work that is outside the abilities or scope of the property manager’s engineers: Assisting the Workplace Manager in the quoting, bidding, negotiating, purchase request/PO process and supervision of vendors as needed or directed
Understand the importance of vendor negotiations and rapport to keep costs under budget limits while retaining a high level of service and attention to detail in all products received
Assists the local leadership and Workplace team in space planning: Occupancy vs Capacity of all offices
Confirms accuracy of invoicing from vendors/contractors and direct invoices to Invoicing Specialist for proper approval and processing
Help organize and execute team meetings and events
You’ll be at the heart of creating an amazing workplace experience. From making sure our offices run smoothly day to day, to helping bring team events and culture initiatives to life, you’ll play a key role in shaping how our teams connect, collaborate, and thrive
Most of your time will be spent making sure everything just works: coordinating office logistics, responding to employee requests, and supporting events both in and out of the office
You'll also take ownership of service tickets (via ServiceNow), ensuring every issue is followed through and resolved with care and speed
You’ll provide crucial administrative support to the Workplace team — helping with invoicing, purchase orders, budget tracking, and onboarding new hires so they feel right at home from day one
You’ll also work closely with vendors and property management, keeping our spaces well-maintained and our snack areas fully stocked (yes, that’s important!)
You won’t manage a team directly, but you’ll collaborate with many departments and have plenty of autonomy to make decisions in your area of responsibility
Coordinating workplace projects, office reconfigurations, and team moves
Ensuring compliance with office policies and supporting health and safety efforts
Tracking budgets across multiple facilities and ensuring we stay on forecast
Partnering with vendors to negotiate contracts, oversee work quality, and manage invoices

Our take

Parent company to some of the most successful video game companies and titles is Take-Two Interactive, one of the leading developers, publishers, and marketers of consumer interactive entertainment around the globe.

Developing and publishing principally through Rockstar Games, 2K, Private Division, and Zynga, Take-Two has powered industry-leading titles such as Grand Theft Auto, Red Dead Redemption 1&2, the catalog of NBA 2K games, BioShock, and FarmVille.

The company is looking to enter the world of crypto and blockchain, beginning with Zynga's Web3 game Sugartown in 2023. When competitor Ubisoft became the first developer to launch NFTs, the move faced backlash as many users saw it as a cash grab, which has certainly influenced Take-Two’s delay in entering the market. Time will tell how this foray into blockchain pans out for Take-Two.

With its well-established catalog of games (with some highly anticipated title releases) Take-Two Interactive is a titan in the industry and is well set to see continued success, not only as its subsidiaries expand but through the capitalization of future tech opportunities in the highly innovative gaming industry.