Engineering Manager, Parloa
Product Platform
+ Equity
AI agent management platform
Job no longer available
AI agent management platform
501-1000 employees
Job no longer available
+ Equity
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 4+ years of experience as an engineering and people manager
- Experience in developer platforms and shared services (e.g., IAM, audit logging, and similar), distributed systems, cloud infrastructure, APIs, or ML platforms
- Willingness to work in a fast-paced environment
- Strong interpersonal skills and excellent spoken and written communication skills in English
- Experience with sustaining strong relationships with cross-functional stakeholders, including executives
- Strong customer orientation - experience with building customer-facing products
- Track record of leading teams to build highly scalable and compliant platform solutions with a focus on software quality and observability
What the job involves
- As an engineering manager, you’ll lead a team of software engineers in this dynamic space, building a scalable ecosystem that meets today’s needs and anticipates tomorrow’s challenges
- Our Product Platform is flexible and innovative, empowering teams to develop new solutions with reusable components and fostering collaboration through APIs, SDKs, and third-party integrations
- Bridge product needs with platform capabilities, facilitating the development and widespread use of platform solutions
- Build a high-performing team. Lead engineers, fostering their professional growth, conducting performance evaluations, and assisting them with career planning. Furthermore, be instrumental in sourcing and recruiting exceptional talent to join your team
- Drive the implementation of best-in-class engineering standards and leverage your deep expertise in Platform requirements and proven engineering practices
- Influence the Platform strategy to ensure long-term success and product dependability
Application process
- Recruiter video call
- Meet your manager
- Technical / Expert interviews
- Meet CTO
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $568.1m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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