Senior Software Engineer, Sprout Social

• 4+ years experience developing and supporting software in a production environment
• 3+ years experience programming in object oriented languages such as Java, Python, or C++

Desirable

• Provide scalable toolsets and frameworks to support engineers in monitoring, debugging and managing their production services, written in Java, Python and Go
• Partner closely with the team’s manager to execute on the strategic vision for Sprout’s observability platform
• Leverage and observe infrastructure such as MySQL, NSQ, Docker, and Kubernetes, and support a variety of observability tools including Datadog, OpenTelemetry collectors, OpenSearch, Sentry and Grafana
• Within 1 month, you’ll plant your roots, including:
• Complete Sprout’s New Hire training program alongside other new Sprout team members
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to infrastructure, and production observability
• Get regular team feedback on your code through code reviews
• Onboard to our core production observability stack including Datadog, our log ingest pipelines, Kubernetes, our OTel-based distributed tracing infrastructure, and Sentry
• Within 3 months, you’ll start hitting your stride by:
• Gain familiarity with our platform architecture and software development lifecycle so you can gain perspective on how Sprout engineers build their observability
• Work with your manager and fellow developers to create and prioritize quarterly team goals
• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking
• Build connections with members from other teams through guild meetings
• Participate in technical design meetings with your teammates to walk through new feature ideas
• Collaborate with other stakeholder teams to come up with the MVPs of new features
• Be the first line of defense against product outages and bugs while on support duty
• Maintain and build upon critical production observability systems
• Within 6 months, you’ll be making a clear impact through:
• Integrate and use monitoring and alerting tools to know about problems before our users
• Be “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner
• Create and manage concurrent, distributed systems
• Build your engineering skills by attending in-house presentations, workshops, and training sessions
• Form a career growth plan with your manager and work towards it
• Partner with Infrastructure to improve your team’s ability to deliver reliable, highly available tooling
• Within 12 months, you’ll make this role your own by:
• Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle
• Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production
• Build connections with members from other teams through active networking and community building
• Have opportunities to contribute to in-house technical presentations and workshops that share your expertise with large groups of Sprout developers
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet