Automotive Implementation Consultant, AssetWorks
More information about location
Offering a range of business management software solutions
Job no longer available
Offering a range of business management software solutions
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To keep the assets in our communities safe and operational.
Role
Who you are
- Experience within the fleet, logistics or vehicle workshop industries is strongly desirable
- Knowledge of Oracle and MSSQL databases is advantageous but not essential
- Strong aptitude towards software and quickly changing technology
- Ability to successfully execute many complex tasks simultaneously
- Strong time management skills and ability to work remotely and when travelling for a customer
- Excellent organisational, interpersonal, written, and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Combination of business and technical aptitude
- Ability to work remotely in a fast-paced business environment without constant supervision
- Experience delivering multi-phased software implementations in a project-controlled environment
- Strong communication skills between customers and internal departments
- Understanding of basic accounting, and how costs are treated in enterprise systems is advantageous but not essential
What the job involves
- We are looking for an Implementation Consultant with excellent demonstrated project implementation skills
- The Implementation Consultant's lead responsibility is to provide product training, application configuration & end-user support for our clients
- You will work closely with colleagues and customers’ key personnel in a project team, in partnership to achieve the shared objective of implementing the FMS
- Implement and train end-users on how to maximize AssetWorks FleetFocus software modules
- Use your knowledge of our products and our customer’s process and issues to provide standard or tailored solutions to our customers’ problems or challenges
- Work dynamically as part of a Project team to deliver implementations for new customers, or upgrades to existing customers
- Develop extensive knowledge of our products and our customer’s processes and issues, to offer consultative services to our customers
- Implement software modules and deliver high-quality, focused training classes for both train-the-trainer and end-user-oriented classes on areas of the system per documented workflows. These classes may be remote via teleconference or on-premises
- Create, update, and provide insight on internal and external training and implementation materials
- Develop long-term, positive relationships with customer personnel increasing overall account satisfaction
- Other duties as assigned by the line manager
- Provide all aspects of end-user support with UK and International clients
- Use internal systems to log & track progress to satisfaction with all support-related queries
- Support live operations transition for customer(s) onsite at their facilities and perform requisite troubleshooting, as necessary
- Communicate difficult/sensitive information tactfully
- Reporting directly to the Professional Services Team Lead
Our take
While there are countless fleet management software solutions on the market, AssetWorks has successfully managed to keep pace with the evolving market for over 30 years.
The company has been focused on meeting its expansion goals, which has included a particular focus on significantly growing its commercial team, as well as making a number of strategic acquisitions, the company continues to capture a higher market share as it extends its expansion efforts into the development of new capabilities.
Not only has AssetWorks entered the rental market with the launch of a new management product purpose-built for assisting with all aspects of short-term and long-term vehicle and ancillary equipment hires, but the launch of its cloud-based business intelligence solution enables its customers to make data-driven decisions on maintenance operations and fleet utilization.
With plans to further incorporate AI into its product offerings, AssetWorks’ industry-leading, comprehensive, business solutions have it well positioned at the forefront of future fleet management software innovation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous Paid Time Off
- 11 Paid Holidays
- Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
- 401k with employer match which immediately vests
- Annual Company Bonus
- Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
- Tuition Reimbursement Program
- Employee rewards and recognition programs
- Optional Employee Stock Purchase Program with company match
- Pet insurance
- TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc
- Referral bonuses
- Employee engagement events
- Flexible remote work arrangements
Company HQ
Radnor Township, Wayne, PA
Leadership
John Hines
(President & CEO)Along with their current position at the company, they are also a Volaris Group Advisor and President of Trapeze Group. Former President of Maximus.
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