Solutions Consultant, Workato
Office located in Palo Alto, California
Integration & workflow automation platform
Be an early applicant
Integration & workflow automation platform
501-1000 employees
Be an early applicant
Office located in Palo Alto, California
501-1000 employees
Company mission
To help businesses streamline their operations by providing a platform to automate their work and integrate their stacks, all in one place.
Role
Who you are
- Bachelor's Degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development
- Proven track record as an AI Engineer, with portfolio examples of successful machine learning or AI projects
- 3-5 years of pre-sales experience in a SaaS/iPass organization
- 50% travel will be needed to support customers and internal workshops
- 60% of your time will be customer-facing
- Familiarity with LLMs and has directly interacted with the development or support of chat based AI applications
- Strong understanding of prompt engineering, RAG, vector databases, function calling, chain of prompt reasoning, and other state of the art techniques to improve LLM behavior and performance
- Hands-on experience using OpenAI, Azure OpenAI, Google Gemini, Amazon Bedrock and Anthropic. Good working knowledge of these APIs as opposed to just chat based interfaces like Claude and ChatGPT
- Hands-on experience with iPaaS technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases
- Knowledge of python programming (or understanding/familiarity with object-oriented programming)
- Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact
- Strong critical thinking, and analytical skills with an entrepreneurial and proactive mind-set
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations
- Strong written and oral communication skills, with the ability to convey complex technical concepts effectively to a non-technical audience
- Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
- Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
What the job involves
- We seek an exceptional Solutions Consultant to join our growing team
- In this role, you will enable our clients to become proficient on Workato’s Agentic Platform, empowering their employees and building AI Agent solutions for their business
- Collaborate with cross-functional customer teams, including data scientists and software engineers, AI leaders, and Architects, to show how Workato Agentic can change their work
- Effectively team with Sales AEs, Solution Architects, and other functions to evangelize our Agentic and AI capabilities, our approach to delivering Workato Agent solutions and AI infused use cases, and architecture tailored to the customer’s AI use cases
- Articulate and educate on AI, Generative AI and Agentics architectural concepts to a variety of audiences, including digital leaders, AI engineer, prompt developers, data architects, enterprise architects, IT ops and line of business, marketing Ops, Finance Ops, People Ops etc
- Assist sales teams with technical discovery with customer prospects and be able to architect/build Agentic blue print solutions using Workato products
- Create and deliver custom product demonstrations AI Agentic use cases
- Support solution accounts to execute technical workshops and proof of concepts (POCs), on-site or remote
- Able to respond to functional and technical elements of RFIs/RFPs
- Stay updated on the latest Agentics, AI and machine learning advancements, research papers, and tools, incorporating them into AI development projects
Our take
Many businesses struggle with lack of team integration. There are a plethora of handy apps available, and various teams within businesses often use different processes, tools, and software. This has led to many businesses attempting to patch together technologies and create ad-hoc solutions that fail when they need to be scaled. Workato allows businesses to integrate data and apps so that teams can collaborate and communicate securely.
Workato has built a single platform that integrates apps, processes, data, and user experiences to improve efficiency, communication, and business flexibility. There are many integration platforms available, such as SnapLogic and Mulesoft Anypoint Platform, however, Workato has aimed its platform at users who have minimal technical experience, rather than the IT team.
Workato has continued to expand its partnerships and workforce, and is well set to see further growth as it innovates its product offerings and capabilities. The company was recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Integration Platform as a Service, making five years it has participated and five years it has been recognized.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2021
$200m
SERIES E
Jan 2021
$110m
SERIES D
Total funding: $415m
Company benefits
- Flexible Working Arrangements: We maintain a hybrid remote work model and provide everyone with best of breed technology tools that enable them to work anywhere, anytime.
- Great Employee Benefits: Such as an Employee Assistance Programme (EAP), Health Insurance, Referral Bonuses, and Workato Stock Options, tailored to the countries that our employees are based in.
- Professional Development Opportunities: We support individual career ambitions, and set aside training programs and budgets they can tap on to upgrade both soft and hard skills.
- Dedicated Wellness: We make it a point to dedicate time to pause, recharge and get to know each other better.
- Recreation Time: From virtual game nights to fitness sessions, there's always time for a little fun on the calendars.
Company values
- Prioritize customers: We exist for our customers and because of them. That’s why we are passionate about delivering an amazing product, excellent service, and an unforgettable experience.
- Win together: We strive to hire people who understand team wins come above their own. We respect and trust our colleagues — believing that the greatest success comes not from one person, but from all of our strengths combined.
- Act now: The best time to do anything worth doing is now. Create a minimal viable solution fast and iterate quickly. We encourage failing fast so we can succeed faster.
- Think ahead: We skip the easy shortcuts for mediocre and temporary solves. It’s important to always take the hard road now if it will lead to a better long term solution.
- Better each other: You cannot get 1% better every day unless people are honest with you and you openly invite that coaching and guidance. Provide feedback in private. Encourage and support in public.
- Go offbeat: We use novel thinking to create novel solutions. We do not use others’ thinking as a template. We mix existing wisdom with unusual thinking to generate new and better solutions.
- Have fun: We take care of ourselves, and give everyone the space they need to feel healthy, happy, and well-rested. Because it’s only when we’re having a good time that we’re able to ensure our customers are, too.
Company HQ
Old Mountain View, Mountain View, CA
Articles
Leadership
Vijay Tella
(CEO)Spent 15 years as an Engineer at Teknekron and TIBCO, before joining Oracle as CSO. They also served as CEO at Qik, and VP at Skype.
Gautham Viswanathan
(CPO)Spent 12 years at TIBCO Software, before leaving their Corporate Development role to found Blink Interactive. Also served as the CEO of iProfile.
Harish Shetty
(Head of Engineering)Previously held leadership roles in engineering at TIBCO, Blink, and iProfile.
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