Organic Social Growth Engineer, Telnyx
AEO
$75-90k
+ Share Options
3 days a week in office
Cloud-based digital communication platform provider
Open for applications
Cloud-based digital communication platform provider
201-500 employees
Open for applications
$75-90k
+ Share Options
3 days a week in office
201-500 employees
Company mission
To make universal communications possible for businesses through its cloud-based VoIP services.
Role
Who you are
- In 2025, successful content marketing will require not only creativity and community engagement but also a savvy use of AI tools to enhance efficiency
- This role is ideal for someone who is excited about leveraging emerging technologies to amplify the impact of social marketing
- Experience: 3-5+ years of experience in content marketing, social media management, or digital marketing. Experience in B2B tech or SaaS marketing is highly preferred. A track record of growing online audiences or communities (with examples of successful campaigns or content pieces) is required
- Content & Copywriting: Excellent writing and storytelling skills. Able to craft compelling copy tailored to different platforms – from a thought-leadership LinkedIn article to a witty, concise tweet. Impeccable grammar and attention to detail in editing content
- Design & Multimedia: Proficiency with basic graphic design tools (Figma, Canva) to create visuals. An eye for good design and branding – able to maintain visual consistency. Bonus: Experience with simple video editing or creating short video clips for social media
- Social Media Savvy: In-depth knowledge of major social networks and their features (LinkedIn, Twitter, Reddit, etc.), including familiarity with their algorithms, best posting practices, and analytics dashboards. Up-to-date on current trends, memes, and platform updates that could impact our strategy
- AI and Automation: Comfort with AI-driven content tools and marketing automation. Willingness to experiment with generative AI (e.g., ChatGPT, Claude) for drafting content ideas or social copy. Familiarity with automation tools like n8n is a plus for streamlining workflows. We value someone who can pair human creativity with AI efficiency to supercharge our content output
- Analytics & Data-Driven Mindset: Hands-on experience with analytics tools such as Google Analytics 4 (GA4), social media insights, and maybe even BI dashboards. Able to analyze metrics, identify trends or anomalies, and derive actionable insights. Comfortable with setting targets and KPIs, and reporting on performance to stakeholders
- SEO/AEO Knowledge: Solid understanding of SEO fundamentals (keywords, on-page optimization, link sharing) as it relates to content distribution. Enthusiasm to embrace Answer Engine Optimization (AEO) – ensuring content is formatted to answer user questions directly and possibly get picked up by voice search or AI assistants
- Project Management: Strong organizational skills to manage an editorial/content calendar and multiple campaigns simultaneously. Ability to prioritize tasks, meet deadlines, and adapt when things change last-minute. Experience using project management or scheduling tools to keep the content pipeline on track
- Collaboration & Communication: Excellent communication and interpersonal skills. Able to work with cross-functional teams and solicit input (e.g., gathering subject matter insights from engineers or product managers for thought leadership posts). Comfortable presenting ideas and results to the larger marketing team or leadership
- Creativity & Initiative: A creative thinker who can generate fresh content ideas and find clever ways to engage our audience. Self-motivated and proactive – you don’t wait for instructions but are always looking for opportunities to improve our social presence or try a new trend
- Education: Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred (or equivalent work experience). Ongoing coursework or certifications in digital marketing, content strategy, or social media (e.g., HubSpot Content Marketing, Hootsuite Social Marketing certification) are a plus
What the job involves
- Telnyx is seeking an AI-Driven Organic Social Growth Manager to join our newly formed Answer Engine Optimization (AEO) team. In this role, you will be responsible for scaling Telnyx’s organic growth across multiple channels, including LinkedIn, X (formerly Twitter), Reddit, G2, Capterra, and our PR outlets
- We’re looking for a creative marketer who can wear both the hats of social content strategist and social media manager, leveraging AI-driven insights to maximize reach
- You will create compelling content (both written and visual) independently, coordinate with Product Marketing Managers (PMMs) to schedule campaign posts, and ensure a consistent brand voice across all digital touchpoints
- Multi-Channel Content Strategy: Drive organic growth on LinkedIn, X, Reddit, G2, Capterra, tailoring copy and format to each platform
- Content Creation & Design: Write posts, articles, and basic visuals in Figma or Canva, maintaining a consistent voice and style
- AI-Powered Production: Use generative AI and n8n automations to draft, repurpose, and schedule content for peak performance
- Social Media Management: Schedule posts, monitor channels, and engage promptly, including credible participation in key subreddits
- Community & Review Engagement: Keep G2/Capterra profiles up to date, encourage reviews, and turn feedback into new content ideas
- PR & Partnerships: Supply press releases and assets to media partners and influencers, amplifying Telnyx news
- Campaign Support: Align social calendars with PMM launches, ensuring on-brand, timely promotional posts
- Organic vs Paid: Prioritize organic tactics; selectively boost top posts and track ROI on a modest paid budget
- Analytics & Optimization: Track KPIs in GA4 and platform dashboards, report monthly, and A/B test to improve results
- AEO Best Practices: Structure content for AI discovery with clear Q&A formats and schema-friendly snippets
- Collaboration & Communication: Coordinate with design, dev, sales, and support; share plans and performance updates
- Continuous Learning: Monitor platform changes, experiment with new formats/tools, and keep our strategy cutting-edge
Our take
The telecommunications landscape is changing rapidly, as more companies migrate from traditional telephone communication to digital conferencing platforms and instant messaging. However, existing digital communication platforms usually come with connection issues, and combating this through bespoke solutions comes with employing expensive software engineers.
Telnyx develops cloud-based Voice over Internet Protocol (VoIP) services for enterprises in the form of APIs, providing tools for the rapid development of bespoke applications for SMS and MMS messaging, WhatsApp communication, voice calls, IoT communications and verification, and elastic SIP trunking. The company claims that it ensures high speeds, reduced latency, and flawless connections through its tier-1 interconnections with major global internet hubs.
Whilst many other startups are providing VoIP solutions, Telnyx has taken a unique approach by developing APIs that allow enterprises to design their own next-gen digital communication service. This is complemented by the company’s tier-1 interconnects, detailed API documentation, and integrated dashboard, ultimately providing an end-to-end solution for cutting-edge wireless communications.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-28% employee growth in 12 months
Company
Funding (1 round)
Sep 2014
$1m
SEED
Total funding: $1m
Company benefits
- Flexible, global team: Reaching our full potential means hiring people from all walks of life. Telnyx allows employees to work from home, and we offer in-person options for team members in Amsterdam, Chicago, Dublin and Warsaw
- Modern life, modern accommodations: Working in the business of innovation means offering support to our team to help them stay innovative. Telnyx offers unlimited personal time off to help employees recharge
- Benefits based on location: With team members across the globe, Telnyx offers competitive perks and benefits based on location. Employees in Ireland, the UK, and the US are eligible for healthcare benefits, and US employees also have access to 401(k) matching
Company HQ
River North, Chicago, IL
Leadership
David Casem
(Co-Founder & CEO)Co-founded Telnyx as CEO in 2009 and has served as the CEO since.
Ian Reither
(COO)Previously spent 3 years at Trexin Consulting as a Principal Consultant before joining Telnyx as COO in 2014.
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