Senior Product Manager, Hi Marley
Plus generous stock options
2 days a week in office (Greater Boston)
Communication platform for the insurance industry
Be an early applicant
Communication platform for the insurance industry
101-200 employees
Be an early applicant
Plus generous stock options
2 days a week in office (Greater Boston)
101-200 employees
Company mission
To provide the insurance ecosystem with a comprehensive communication platform.
Role
Who you are
- 6+ years of Product Management experience, with a strong focus on data, analytics, or internal platform products
- Proven ability to lead cross-functional product teams and collaborate across engineering, analytics, and compliance functions
- Strong technical fluency—you understand data models, pipelines, orchestration, and can guide architectural tradeoffs
- Experience delivering data products in B2B SaaS, ideally within a regulated industry
- Familiarity with BI platforms such as Looker, Tableau, Power BI, or AWS Quicksight
- A track record of simplifying complex data into intuitive and actionable experiences for customers and internal stakeholders
- Comfort with data governance and lifecycle policies, including privacy, access management, and compliance standards
- Ability to shape and influence long-term platform direction—not just reporting features
What the job involves
- We are seeking a strategic and technically-minded Senior Product Manager to lead our Data & Analytics initiatives
- You will own the product vision for insights and data across the Hi Marley platform—ensuring accuracy, surfacing actionable insights, and delivering meaningful data experiences that support intelligent, unified communication in insurance
- This role sits within our Platform Team and collaborates closely with Engineering, Analytics, Customer Success, and Go-to-Market teams
- You’ll partner across the business to turn raw data into tools our customers and teammates love and trust—spanning infrastructure, insights, and governance
- Own the Data Product Strategy: Define and execute the roadmap for Hi Marley’s internal and external data products—anchored in company and customer goals
- Deliver Customer-Facing Insights: Lead the creation of dashboards and embedded analytics experiences that drive clarity and action across insurance workflows
- Define & Prioritize Instrumentation: Collaborate with Product and Engineering teams to define, prioritize, and validate event tracking, product usage metrics, and other behavioral signals that support product decision-making
- Ensure Data Accuracy & Completeness: Champion data trust by working with Analytics and Engineering to validate models, ensure reliable pipelines, and enable self-service access to trusted data
- Support Business Intelligence & Internal Storytelling: Help stakeholders across the company turn data into decisions by designing intuitive metrics, scalable reporting, and proactive insights
- Guide Infrastructure Investment: Work closely with Data Engineering to prioritize investments in pipelines, orchestration, and modeling that balance long-term scalability with near-term business needs
- Drive Platform Collaboration: Act as a connective tissue between technical depth and product usability—bringing strong product thinking to internal platform tradeoffs and foundational data systems
- Uphold Data Privacy & Governance: Partner with security, compliance, and legal teams to shape policies around data retention, secure delivery, access controls, and regulatory requirements
- Collaborate Across Functions: Influence cross-functional priorities and bring together Engineering, Product, Compliance, Analytics, and Customer Success around a shared platform vision
- Leverage AI to Add Value: Work with internal AI and product teams to enrich our insights with predictive and conversational intelligence
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
Company benefits
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Greene
(Co-Founder & CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
Mitesh Suchak
(Co-Founder & Board Member)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley (originally as COO).
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