HR Employee Success Associate, BetterUp
$108-162k
Salary range for NY-based candidate only. Plus equity
AI-driven employee coaching platform
Open for applications
AI-driven employee coaching platform
1001+ employees
Open for applications
$108-162k
Salary range for NY-based candidate only. Plus equity
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- Bachelor’s Degree in Human Resources Management, Psychology, Business, and/or related field
- 4-6 years of experience in an employee relations capacity working through complex situations and escalations, preferably in a product/tech or professional services organization
- Experience conducting workplace investigations and managing HR compliance issues
- Clear demonstration of strong judgment, coaching, influencing, and problem-solving
- Self-driven, autonomous, and a team player
- Strong problem-solving skills, ability to analyze data, understand trends, and develop recommendations for action based on the analysis
- Excellent communication, negotiation, and conflict resolution skills
- Highly resourceful and comfortable working with ambiguity
- Proven ability to handle confidential information with discretion
- Workday HRIS Experience a Plus +
- SHRM/PHR or additional HR-related credentials/certifications a Plus +
What the job involves
- The HR Employee Success Associate contributes to the mission of BetterUp by supporting and leading key projects that will focus on operational excellence and help BetterUp continue to grow, scale, and drive employee success across our global teams
- As a key advocate for bolstering both employee and manager capabilities, you will help streamline core frontline HR processes related to in-role performance support, employee relations, and overall workforce engagement
- You will demonstrate your ability to work in a global and cross-functional team environment and be part of a high-growth start-up environment
- Through strategic people programs (ex: org design, career planning, employee retention) and partnering with our HR Operations Team (who supporting BetterUp employees from an operational view), you will be tasked with supporting the foundation for a center of excellence around what it takes for our leaders and their direct reports to feel supported, challenged, and cared for across all of BetterUp
- Enable business growth by ensuring an engaging work environment and high-performance culture where employees can do their best across global teams
- Support managers and roster management initiatives, including performance management, internal mobility, and overall employee development
- Be an emerging consultant and confidant to leaders and people managers; Translate business needs into People programs
- Provide advice on intricate employee relations challenges, ensuring a fair and respectful workplace. Conduct thorough investigations ensuring a balanced approach and compliance with legal standards
- Partner with L&D to co-facilitate training programs in employee relations, employee/manager-facing topics, and performance management
- Be a champion of the employee lifecycle and partner with HR Business Partners to ensure support at scale, including employee transfers, compensation changes, and offboarding
- Compile insights on retention and employee experience to proactively recommend improvements
- Exhibit project management skills and ability to manage complex projects with multiple stakeholders in a fast-paced environment (technology industry experience a plus)
- Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially when it comes to improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalized video coaching sessions and career development services, providing support in areas often neglected by employers such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success, and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. The multi-unicorn company has ample opportunity to see further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work™ days a year
Company HQ
Govalle, Austin, TX
Leadership
Alexi Robichaux
(CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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