People Technology Manager, Zopa
1-2 days a week in office (London Bridge)
Financial solutions for borrowers and savers
Open for applications
Financial solutions for borrowers and savers
501-1000 employees
Open for applications
1-2 days a week in office (London Bridge)
501-1000 employees
Company mission
To create simple, fair and honest financial products that have the customer's needs at heart.
Role
Who you are
- Proven experience as an HRIS Manager, Senior HRIS Administrator, or similar role
- Proficiency in HRIS platforms (e.g., Workday, HiBob, etc), with the ability to configure and customise system settings
- Proficiency in AI and Automation tools and the broader people tech landscape
- Strong analytical skills to interpret data, generate reports, and make informed recommendations
- Knowledge of HR processes, policies, and compliance requirements
- Excellent project management skills, with the ability to lead system implementations and upgrades in an agile way
- Exceptional attention to detail and data accuracy
- Effective communication skills, both written and verbal
- Ability to collaborate and work cross-functionally with various teams
- A good understanding of data privacy regulations (e.g., GDPR) and best practices
- Innovative mindset with a passion for leveraging AI and automation in HR processes
- A willingness to challenge conventional methods and seek innovative solutions to improve processes and outcomes
What the job involves
- As our People Technology Manager, you will be the champion of our new core HRIS Platform, spearheading its implementation and steering its daily operations
- Partnering closely with the Head of People Ops & Tech, you will lead this transformative project, ensuring our HRIS aligns perfectly with our dynamic business needs and strict regulatory standards
- Your role is crucial in maintaining impeccable data accuracy and revolutionising our HR processes, ultimately driving insightful HR analytics
- Beyond this, you will shape the future of our People team's tooling ecosystem, becoming a trailblazer in adopting AI automation and cutting-edge tools to push the boundaries of what's possible
- Implementation and Upgrades: Lead the implementation of a new HRIS, including future modules and enhancements. Manage system upgrades, testing, and integration with other software applications and suppliers
- HRIS Management: Oversee the end-to-end management of the HRIS, ensuring data accuracy, security, and integrity
- Supplier Management: You will create and maintain our people tooling supplier management and partner closely with the respective business owners during renewal and procurement processes
- Data Integrity: Develop and enforce data quality standards. Regularly audit and clean HR data to maintain a reliable database, while ensuring the proper controls are followed to minimise risk
- Reporting and Analytics: Work closely with Payroll and People Analytics, supporting them with their requirements around HR reporting, dashboards, and metrics to support data-driven decision-making
- Process Improvement: Streamline HR processes by identifying automation opportunities within the HRIS and wider people team systems and tools. Propose and implement system enhancements to improve efficiency and user experience
- Training and Support: Provide HR staff and employees training on HRIS functionality and best practices. Offer technical support and troubleshoot issues related to the HRIS
- Vendor Management: Collaborate with vendors to address system-related inquiries, issues, and updates. Negotiate contracts and manage vendor relationships
- Data Security and Compliance: Implement and enforce data security protocols, ensuring compliance with data protection regulations such as GDPR
- Long-Term Vision: Execute the long-term vision for the People team's tooling ecosystem, focusing on innovative solutions and futureproofing our HRIS infrastructure
- AI and Automation: Be a key driver and adopter of AI and automation within HR processes, ensuring our systems leverage cutting-edge technology to enhance efficiency and effectiveness
Salary benchmarks
Our take
Zopa has been a pioneering force in the world of finance since 2005, lending out billions in personal loans since its inception, before the launch of its bank in 2020. Its depth of lending experience makes it a digital bank with a difference - offering all the benefits customers have come to expect from a challenger bank, but backed up by 16 years of know how.
As a bank, Zopa has the flexibility to offer much more than loans to their customers, such as their fixed term savings accounts and credit card. Their model is clearly defined, with a focus on lending and saving rather than current accounts - and its investment in its banking license has clearly paid off. The company has recently seen significant investment that will accelerate the growth of its current products as well as support expansion into the business lending space. It has also made its first ever acquisition, of the ‘buy now, pay later’ platform DivideBuy.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
41% female employees
14% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"My colleagues here at Zopa have a wealth of knowledge which they share constantly and are always willing to assist or give a second opinion on..."
Funding (last 2 of 13 rounds)
Feb 2023
$94.8m
LATE VC
Oct 2021
$278m
LATE VC
Total funding: $832m
Company benefits
- Discounted gym membership
- Cycle-to-work scheme
- Enhanced maternity and paternity leave
- Hybrid & flexible working model
- Health insurance with Vitality
- Generous holiday plus Zopa bank holidays
- 2 volunteer days a year
- Employee Assistance Programme
- Life Assurance
- Private healthcare from Vitality
- Great deals on Zopa products
- Season ticket loans
- Discretionary unpaid leave
- Games room, meditation room, subsidised yoga classes, football league and more
Company values
- Champion our customers - Whatever your role, you’ll be close to our customers. We care passionately about doing the best for them.
- Help us make fearless choices - Our environment is fast-paced, agile and open. You’ll solve interesting and challenging problems, and be trusted and empowered to bring your ideas to life.
- Walk the talk - Like us, you’ll be honest, stick to your promises and face the tough moments head-on.
- Win smarter - You’ll be always on the lookout for a better way of doing things, going beyond ‘good enough’ and welcoming different points of view.
- Be in it together - You’ll join an ambitious, diverse and all-round approachable team with a mix of ideas and talents who inspire each other to be better every day.
Company HQ
London, UK
Articles
Leadership
Giles Andrews OBE
(Board Member)Independent Non Executive Director at C. Hoare & Co., and at the Bank of Ireland. Chairman of carwow. Board Member at the Innovate Finance FinTech Strategy Group. Previously founded Caverdale Group.
Jaidev
(CEO, not founder)Promoted from within Zopa, previously COO. 12 years of experience at Capital One, including Chief Marketing Officer for UK.
Diversity, Equity & Inclusion at Zopa
Jamie Ferguson (Talent Acquisition Advisor)
- We're always looking for passionate and talented people who can help us be the best place for money. We welcome everyone, regardless of age, disability, gender, sexual orientation, parental status, race or religion.
- We run a successful mentoring program, with 28 mentors across the business. We believe this launching pad helps our internal talent stretch beyond their comfort zone, explore new avenues and grow into future leaders.
- We’re focused on ensuring a fair approach to attracting talent, from how we advertise roles to our application and interview process. For all our hiring requirements we mandate 50/50 shortlists and diverse interview panels. We also run all our adverts through a recognised gender de-coder to ensure we attract and hire a diverse range of people. More recently we’ve been experimenting with new job boards and partnerships like Otta Jobs and BYP Network (Black Youth Partnership Network) to increase diversity in our candidate sourcing.
- We’ve secured trail-blazing partnerships with organisations like Code First Girls, YSYS and BYP Network. We’ve already had huge success with our Code First Girls cohort who joined our tech community as Software Engineers and Database Administrators in January.
- We encourage Zopians to create memorable career journeys, and internal mobility plays a huge part in this. All our live job vacancies are posted on our internal jobs board. Over the last 12 months, we’ve trained and supported many Zopians to make internal career moves and become compliance officers, developers, lawyers and HR specialists. In fact, 20% of our open roles in Q3 2021 were filled by internal candidates. This not only makes Zopa a great place to work, but also allows us to break down some of the systemic pipeline issues that we see in STEM professions.
- Our Diversity & Inclusion focus groups and “All in” club celebrate diversity through various company events, such as quiz nights and “Bring your kids to work” day – our favourite is international food night!
- Everyone at Zopa has different working styles, and we want to support them in any way possible. That’s why we’re committed to flexible working whether that’s from home, in the office or a combination of both. What’s more, our model includes the option of working from abroad for up to 90 days a year!
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