Sales Engineer, ROLLER

• Experience defining and securing endorsement of complex solutions spanning multiple business units and programs
• Excellent organization, communication and commercial acumen
• Capability to facilitate and foster stakeholder relationships
• Completed a Bachelor's Degree in Economics, Technology, Communications, or other relevant field
• Have a minimum of 3 years of professional experience in a Solution Engineer or Sales Engineer role, or experience working in the leisure and attractions industry
• You're based out of Austin, Texas and are available to work in-office 3x a week
• Experience using:
• Development/Project management software: Jira
• Business Intelligence software: Looker, Tableau, Power BI
• CRM Software: Salesforce & Hubspot

Desirable

• The Solution Engineer is responsible for developing thoughtful solutions to help our customers deliver a great guest experience
• They collaborate closely with our Sales, Customer Success and Product Teams, working directly with both prospective and current customers
• Develop an extensive knowledge of the product and how it is implemented across the customer base, being the subject matter expert and conduit to customers for Product teams
• Design and present customized solutions and demonstrations focusing on the customer and how ROLLER can increase their revenue and operational efficiency
• Work with both existing and prospective customers to understand requirements, give advice and establish solutions which are both effective and pragmatic
• Present solutions to customers and stakeholders, aligning technical solutions with the customer's business needs, understanding how ROLLER succeeds and the cost to value proposition. They must understand the sales process and what is required to drive successful sales outcomes
• Liaise with Product Managers to provide feedback from customers about product requirements
• Keep abreast of market trends and the competitor landscape

• Initial call with our Talent Acquisition Manager
• You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have
• Interview with the Hiring Manager
• You will get to meet with our Lead Solution Architect to learn more about the role & ROLLER whilst also talking through your experience in more detail
• Loop Interviews
• This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
• Offer
• If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!