Senior Onboarding Manager, BlueVoyant
Client Success, SCD
More information about location
Cybersecurity services
Be an early applicant
Cybersecurity services
501-1000 employees
Be an early applicant
More information about location
501-1000 employees
Company mission
To solve some of the most pressing cybersecurity challenges facing companies and government entities.
Role
Who you are
- 5+ years of cyber security project management or deployment experience, preferably with a background in vendor-risk management, GRC, or third-party risk
- Significant experience in client-facing roles preferred, including Client Success Managers with strong technical acumen
- Excellent technical acumen and ability to learn new concepts and processes quickly
- Able to prioritize a highly varied tasks to meet commitments
- Advanced knowledge of cyber security business products, industry trends, and best practices
- Ability to understand client business objectives and advise best practices
- Understanding of BlueVoyant differentiators and ability to communicate our value
- Ability to thrive in a complex and rapidly changing environment
- Excellent written and verbal communication skills
- Excellent attention to detail
- Willingness to be available and responsive to clients’ needs as required
What the job involves
- BlueVoyant is looking for a Client Success, Senior Onboarding Manager - SCD to support our clients’ Supply Chain Defense deployment experience. You will be part of a fast-paced team with a mission to drive onboarding to maximize client service utility, and deliver a positive first experience with BlueVoyant before transitioning to steady-state delivery
- Manage and execute on all in-region SCD client deployments, from contract close to steady-state transition
- Liaise closely with internal BV client stakeholders for post-sales knowledge transfer
- Provide clear communication to internal and external stakeholders on project status, timelines, and blockers
- Develop technical subject matter expertise on all SCD product lines, including Directed Remediation and Questionnaire capabilities
- Coordinate deployment activities with other teams when delivering multi service-line engagements
- Periodically support post-deployment activities that carry-over, such as company onboarding
- Implement project standards across deployments for consistent service delivery
- Ensure deployment issues are quickly resolved and help implement strategies and solutions to reduce the likelihood of recurrence
- Identify opportunities for process and onboarding innovation to improve the client deployment experience
- Decommission any churned clients and close down account activity and access
Our take
The global cybersecurity market has grown significantly in recent years, due to a rise in cyber attacks and the popularity of e-commerce. BlueVoyant is a cybersecurity services company which aims to defend organisations against the sophisticated threats of today’s Internet.
The company faces a huge amount of competition in the space, with many well-known companies involved in cyber security, such as McAfee Security Services, OneNeck IT Solutions, CompuData, and Cybriant. However, BlueVoyant's growing capabilities make it an attractive option for clients wanting a comprehensive security system. Through a dynamic process that forensically sifts through every participant in a supply chain to identify all vulnerabilities, it offers a far more personalised service than other security firms currently do.
The global cybersecurity market is valued at over $150 billion and is expected to grow around 10% annually. BlueVoyant has raised significant funding, some of which has been used to amass talent from a number of prestigious government organizations such as the NSA, FBI, GCHQ. The company hopes that growing its pool of great talent will make it a disruptive player in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2023
$140m
SERIES E
Feb 2022
$250m
SERIES D
Total funding: $695.5m
Company benefits
- Top Medical, Dental, and Vision Plans
- 401(k) and Flexible Spending Accounts
- Career development opportunities – Training, Mentorships
- Meal Perks
- Unlimited Vacation Time
- Robust Military Leave Benefits
- Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Pet Benefits
- Flexible-working culture with the option to work remote or at our offices around the country (and world)
- Social Good – Volunteer opportunities and an additional 4 days of paid leave for volunteer work
- Employee Assistance Program
Company HQ
Midtown East, New York, NY
Leadership
Tom Glocer
(Executive Chairman)Tom previously practiced law at Davis Polk & Wardwell in New York, Paris, and Tokyo. He is the Lead Director of the Morgan Stanley Board and a director of Merck & Co., Inc.
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