Senior Cloud & DevOps Engineering Manager, Nomi Health
Direct healthcare solutions
Job no longer available
Direct healthcare solutions
201-500 employees
Job no longer available
201-500 employees
Company mission
To rebuild the broken healthcare system by cutting costs, confusion, and complexity.
Role
Who you are
- BS / MS in Computer Science or Engineering, or equivalent hands-on experience
- 7+ years of infrastructure engineering experience overall, with 3+ years leading or managing a DevOps, SRE, or Cloud Platform team
- A track record of reliably delivering against a roadmap — you're excited by making the trains run on time and making your team more effective, and you're energized by executing well within a defined architectural direction rather than setting that direction yourself
- Experience operating a platform team — where your team provides well-specified infrastructure surfaces and holds the boundary between platform and application concerns
- Deep AWS expertise — VPC, Transit Gateway, EC2, RDS, S3, IAM, EKS, ECR, ELB/NLB, Route 53, Lambda, Transfer Family, CloudWatch, CloudTrail, and multi-account environments
- Strong Kubernetes background — EKS in production, Helm, ArgoCD or another GitOps tool, and the common supporting controllers
- Strong Terraform experience, including module maintenance, Terraform Cloud, and reviewing changes in production environments
- Solid CI/CD and Git experience (GitHub Actions or equivalent), and comfort with Docker and container-based workloads
- Cloud security fundamentals — IAM design, IRSA, secrets management, key and credential rotation, CVE triage, network segmentation, and audit readiness
- Practical FinOps experience — you've had to bring a cloud or observability bill back under control and can describe how
- Experience operating in a regulated environment (SOC 2, HIPAA, or HITRUST) is strongly preferred given our healthcare context
- Experience with secure file transfer at scale (SFTP, SFTPGo, AWS Transfer Family, PGP/GPG) is a plus
- Experience with Datadog (or a comparable observability platform) at serious scale
- Comfortable in Jira, Confluence, and GitHub, and familiar with Agile/Scrum delivery
- AWS Solutions Architect Associate or Professional certification is a plus, not a requirement
What the job involves
- We are looking for a talented and passionate Senior Manager of Cloud and DevOps Engineering to join our team
- You will own the day-to-day operation of our AWS and Kubernetes infrastructure across multiple business units and lead a team that delivers reliably against a roadmap set in partnership with senior technical leadership
- You will report to and partner closely with the VP of Technical Operations and Automation, who serves as the architecture lead for DevOps
- The Senior Manager owns execution, team delivery, and operational excellence — you'll stay close enough to the work to review a Terraform PR, debug a production issue, and coach your engineers through hard problems, while architecture direction and cross-org technical strategy live with the VP
- DevOps operates as a platform team: we provide and operate the infrastructure surface the rest of the company builds on, and application and data teams own what runs on top of it
- You'll be responsible for the platform meeting its specifications — uptime, security, throughput, access — but not for the business logic of what moves through it
- Lead by example through hands-on technical contributions (80%) while supporting team performance, mentorship, and delivery outcomes (20%)
- Run day-to-day operations of AWS across multiple accounts and environments — VPC, Transit Gateway, EC2, RDS, S3, IAM, EKS, ECR, ELB/NLB, Route 53, Transfer Family, and Lambda
- Operate our Kubernetes platform in production: EKS clusters, GitOps via ArgoCD, Helm, and supporting controllers (NGINX ingress, external-secrets, external-dns, Kyverno, Datadog Operator)
- Maintain and extend our infrastructure-as-code footprint — Terraform modules, Terraform Cloud, pipeline hygiene, and review practices that keep production safe from unintended changes
- Operate our secure file-transfer platform (SFTP / SFTPGo / AWS Transfer Family) to the specifications set by the business — uptime, access, encryption, and key management
- Own observability and FinOps execution — Datadog monitors, dashboards, log ingestion budgets and exclusion filters, Cloud Cost Management, and AWS Cost Anomaly Detection
- Drive release engineering and production deployment practices — go-live runbooks, release coordination, and post-mortem follow-through
- Partner with Security and Compliance to execute against SOC 2 and HITRUST audits, credential rotation, CVE monitoring and remediation, SIEM integration, pentest environment provisioning, and third-party access (VPN, Okta/Entra, Zscaler)
- Provide and operate the infrastructure underneath internal AI and automation tooling (n8n, kagent, agent-gateway, internal AI platform AWS account) so those teams can build on a stable surface
- Execute infrastructure-layer provisioning and teardown for client onboarding and termination — accounts, access, and credentials
- Manage, mentor, and grow a team of cloud and DevOps engineers; own sprint planning, on-call health, and delivery against the roadmap set with the VP of Technical Operations and Automation
Our take
The fundamentally flawed healthcare system of America – how it is paid for and delivered – was made glaringly obvious by the pandemic. Nomi Health delivers direct, affordable and accessible healthcare experiences for employers, patients and providers with its digital-first model.
Nomi Health wants to rebuild, not renovate, the system. It aims to reduce costs and efforts by removing layers from the traditional healthcare system; connecting patients directly with providers so there's no need to go through third-party health insurance. Its success so far comes down to its offering of a smarter option when compared to large dominant companies that are riddled with operational and technological inefficiencies.
Nomi Health's acquisition of two related companies, Everyone Health and Sano Surgery, in 2022 was used to expand its direct healthcare purchasing business as well as where and how many people Nomi directly cares for. This, atop the launch of its Connect fintech platform to power real-time healthcare payments, is helping see the number of patients and providers Nomi is responsible for continue to increase as time goes on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (1 round)
Dec 2021
$110m
SERIES A
Total funding: $110m
Company HQ
Bonneville, Orem, UT
Leadership
Mark Newman
(Co-Founder & CEO)Previously co-founded HireVue and has been a Board Member for RoundPegg, Nectar HR and Wooly Inc.
Joshua Walker
(Co-Founder & COO)Previously spent nearly 9 years at Optum, Middle East, eventually serving as COO, a role assumed later at Imagine Health and Upwell Health.
Boe Hartman
(Co-Founder & CTO)Previously spent 12 years at Capital One, eventually serving as Vice President of Consumer Sales and Service Infrastructure. Experience as Chief Information Officer for Barclays and in Digital Strategy for Goldman Sachs.
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