Director of Project Management, Carbyne

• Prior experience in a Director-level or senior leadership role, with direct people management responsibility
• 7–10+ years of experience managing the full project lifecycle in a B2B SaaS or technology-driven environment
• Proven ability to remain hands-on while leading and scaling teams
• Experience working closely with R&D, Engineering, and Technical teams on complex implementations
• Comfort engaging with C-suite stakeholders in B2B environments or Command Staff in B2G/Public Safety organizations
• Strong leadership, organizational, and communication skills
• Data-driven mindset with experience using metrics and customer insights to guide decisions
• Experience in implementing AI, tools, processes and templates to help the team scale, improve and be more efficient
• Ability to thrive in a fast-paced, high-growth, startup environment
• Willingness to travel domestically as needed
• Experience working with Public Safety organizations strongly preferred

Desirable

• We are seeking a Director of Project Management who is both strategic leader and hands-on, someone who can lead teams while actively managing complex deployments
• This role is responsible for overseeing end-to-end customer implementations while building, mentoring, and scaling a high-performing project management function
• You will serve as a senior point of contact for customers, partners, and internal stakeholders, ensuring projects are delivered on time, within scope, and with exceptional quality
• This role requires a balance of execution, leadership, and operational excellence, with direct involvement in key projects and customer engagements
• Lead and oversee customer deployments from initiation through execution, ensuring successful and timely delivery
• Actively manage complex, high-visibility projects while mentoring and supporting project managers
• Own the day-to-day executive-level relationship with customers, partners, and internal stakeholders
• Develop, manage, and continuously improve commercial and pilot project plans
• Coordinate cross-functional teams including Engineering, R&D, Sales, Support, and external partners
• Set clear expectations, manage project schedules, and determine resource needs across multiple initiatives
• Identify risks early, escalate appropriately, and drive solutions that protect timelines and customer trust
• Lead internal, customer, and partner meetings to ensure alignment and accountability
• Identify opportunities for business expansion and add-on sales tied to project success
• Establish, optimize, and scale project management processes, tools, and methodologies
• Communicate clear, concise project updates to internal leadership and external stakeholders
• Champion operational excellence and continuous improvement across deployments