Sales Compensation Systems Analyst, Klaviyo
Xactly
$108-162k
1+ day a week in office
Intelligent marketing automation powered by customer data
Posted today
Intelligent marketing automation powered by customer data
1001+ employees
Posted today
$108-162k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience)
- 5+ years as a Sales Compensation System Administrator or similar role, with expertise in managing sales compensation systems, preferably Xactly or a similar platform
- Strong understanding of sales compensation principles, including plan structures, commission calculations, quotas, and payout schedules
- Proficiency in configuring and maintaining sales compensation systems, including rule creation, formula setup, and data integration
- Excellent analytical and problem-solving skills, with the ability to analyze complex compensation data, identify trends, and draw meaningful insights
- Detail-oriented mindset with a focus on data accuracy, integrity, and confidentiality
- Strong communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex compensation concepts to sales representatives and managers
- Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment
- Familiarity with CRM systems (e.g., Salesforce) is a plus
- Relevant certifications in sales compensation administration or system administration are desirable
What the job involves
- As a Sales Compensation System Administrator, you will be responsible for maintaining and enhancing our sales compensation system Xactly
- Your primary objective will be to ensure accurate and efficient administration of sales compensation plans, calculations, and reporting
- Your expertise in sales compensation administration, system configuration, and data analysis will play a crucial role in supporting our sales organization and driving the success of our compensation programs
- Assist with administering and maintaining the sales compensation system (e.g., Xactly) to ensure accurate and timely processing of sales compensation plans and calculations
- Configure and maintain sales compensation rules, formulas, hierarchies, and other system components to align with our sales compensation policies and business objectives
- Collaborate with cross-functional teams, including Sales, Finance, and HR, to gather compensation plan requirements, ensure plan accuracy, and resolve any discrepancies or issues
- Develop and generate accurate and insightful sales compensation reports, statements, and analytics to provide key insights to sales management and facilitate decision-making
- Validate and reconcile data within the sales compensation system to ensure accuracy and consistency with source systems, such as CRM or ERP
- Perform regular audits of sales compensation data to identify and rectify errors, inconsistencies, or anomalies
- Assist in the design and implementation of new sales compensation plans, ensuring they are properly configured and tested in the compensation system
- Serve as the primary point of contact for the Sales Compensation team for technical matters related to sales representatives compensation inquiries, issues, and disputes.
- Stay up to date with industry trends and best practices in sales compensation administration and technology, and proactively recommend process improvements or system enhancements
- Collaborate with other IT teams to troubleshoot and resolve technical issues related to the sales compensation system, integrations, and data synchronization
- Assist with creating enablement material for training and educating sales representatives and managers on the effective use of the sales compensation system, including plan understanding, statement interpretation, and reporting capabilities
- Participate in special projects related to sales compensation, such as incentive plan redesign, quota setting, or sales performance analytics
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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