Enterprise Sales Engineer, Observe
More information about location
Data observability & management
Be an early applicant
Data observability & management
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To become the market leader in observability by turning the world's business data into information.
Role
Who you are
- If you’ve thrived in competitive observability landscapes and have a passion for turning deep technical knowledge into real customer outcomes, this is your opportunity to make a big impact
- 8+ years in a Sales Engineering, Solutions Architect, or similar customer-facing technical role in observability/monitoring/logging
- Proven track record working with upper mid-market and enterprise accounts, influencing both technical and business decision-makers
- Experience at a leading observability vendor (New Relic, Datadog, Grafana, Splunk, Sumo Logic, or similar)
- Experience leading competitive takeouts in head-to-head vendor evaluations
- Strong expertise with:
- Log aggregation and analysis (Elastic, Loki, Splunk, etc.)
- Metrics collection and visualization (Prometheus, Grafana, etc.)
- Distributed tracing (OpenTelemetry), APM, RUM
- Cloud-native environments (AWS, GCP, Azure, Kubernetes, serverless architectures)
- Familiarity with DevOps, SRE, and modern application delivery practices
- Excellent communication skills – able to simplify the complex and tell a compelling technical story
- Strong bias for action and ownership of leading the technical side of engagements. You know how to skillfully handle coordination between internal and external stakeholders to achieve technical wins
- Hands-on mentality – comfortable writing queries, configuring integrations, and instrumenting code in real time
Desirable
- Exposure to modern AI concepts, especially as it relates to observability, troubleshooting and improvements in developer productivity: statistical anomaly detection, generative AI, MCP servers, coding assistants, etc
What the job involves
- We are looking for an exceptional Enterprise Sales Engineer to join our US East team, partnering with enterprise and upper mid-market customers to help them solve their most complex observability challenges
- You’ll be working with cutting-edge observability platform, enabling organizations to improve reliability, reduce MTTR, and make data- and AI-driven operational decisions
- Partner with Account Executives to drive technical strategy and win new business in upper mid-market and enterprise accounts
- Lead discovery and solution design for monitoring, logging, and tracing use cases, aligning with customer business objectives
- Run engaging product demonstrations that clearly articulate value, differentiate from competitors, and inspire technical stakeholders
- Design and execute POCs with measurable success criteria, guiding customers through instrumentation, data onboarding, and dashboarding
- Advise on best-practice architectures for distributed tracing, log analytics, metrics pipelines, and service monitoring
- Be the technical voice of the customer internally, influencing product roadmap and ensuring long-term adoption success
- Stay ahead of the curve by maintaining expertise in competitive products, market trends, and emerging observability practices
Our take
As companies increasingly depend on data-driven decision making, the data observability sector has grown in significance. Observe integrates various types of data (logs, metrics, tracing) and presents it on a single interface (Snowflake).
By leveraging Snowflake, the company utilizes a usage-based pricing model, in which customers pay only for the data they access. With a more cost-effective option relative to other data observability solutions, Observe has been able to set itself apart in the market.
Clients of Observe include Upstart Financial, Open Gov and Top Golf and the company is backed by Capital One Ventures. Its funding has enabled it to accelerate its overall pace of innovation while extending into reliability, acting upon the data, adapting, and optimizing its analysis and integration. Observe is well-positioned to remain a top provider in the data observability sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jul 2025
$156m
SERIES C
Sep 2024
$30m
SERIES B
Total funding: $445.5m
Company benefits
- Comprehensive Insurance Coverage (Health/Dental/Vision/Disability/Life)
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Mental Health Care
- PTO, Bereavement Leave, Paid Holidays, Sick Days
- Family Medical Leave, Fertility Assistance, Maternity & Paternity Leave, Military Leave
- 401(k)
- Equity Incentive Plan & Stock Options
- Flexible Hours & Work From Home
- And More!
Company HQ
Downtown, San Mateo, CA
Leadership
Jacob Leverich
(VP of Engineering)Co-Founder of Kuro Labs. Previously worked as Director of Engineering at Splunk.
Philipp Unterbrunner
(Director of European Operations)Previously worked as a Software Engineer at Facebook. Founding Engineer at Snowflake Computing. Previous Senior Member of the Technical Staff at Oracle and worked as a Software Engineer at Philotech GmbH.
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