Principal Solutions Engineer, Talon.One
Post-Sales, EMEA
Marketing promotion software company
Open for applications
Marketing promotion software company
201-500 employees
Open for applications
201-500 employees
Company mission
To streamline the process for brands to run and scale their incentive campaigns.
Role
Who you are
- 5+ years in a technical consulting, solutions architecture, or developer/contractor role, ideally with direct experience integrating API-driven SaaS platforms for enterprise clients
- Familiarity with API technologies and tools such as REST, SOAP, OAuth, JSON/XML, Postman, Swagger (OpenAPI), and middleware platforms like Workato, Mulesoft, or Zapier
- Proven ability to lead complex technical projects, managing multiple stakeholders, risks, and deliverables in a structured, detail-oriented way
- Strong architectural understanding of modern cloud platforms (AWS, Azure, or GCP) and scalable SaaS systems
- Experience with Commerce Stacks, Consumer Data Platforms, and Consumer Engagement Platforms is a big plus
- Experience in Retail, CPG, Travel, Telco, or Delivery Services is beneficial
- Excellent communication skills, with the ability to explain complex technical topics clearly to both technical and non-technical audiences
- A collaborative, mentor-first mindset, with a passion for growing team capability and improving processes based on real-world integration challenges
- Experience in writing or reviewing integration code in languages such as Python, JavaScript (Node.js), or Java to support and debug integrations
What the job involves
- As our first Principal Solutions Engineer at Talon.One in EMEA, you will be leading enterprise-level API integrations
- This newly created role focuses exclusively on delivering these complex integrations, which often span over a year due to their complexity
- You will lead the charge on these initiatives, collaborating closely with cross-functional teams while acting as a trusted advisor to ensure customer success
- While you won't have direct reports, you'll be in a unique position to mentor and share your expertise with the US & EMEA Technical Account Management (TAM) team, shaping both technical and project management best practices
- This is a rare opportunity to make a significant impact, allowing you the freedom to define the role while driving excellence in integrations
- This role also requires occasional travel, estimated at 10%-20% of the time
- Serve as a trusted advisor to enterprise customers, offering tailored solutions and long-term architectural strategies
- Lead the design, development, and implementation of large-scale API integrations, ensuring alignment with customer goals, platform capabilities, and industry best practices
- Collaborate with implementation partners and system integrators (SIs) to ensure solution architectures are technically sound and in the customer’s best interest
- Drive project planning for enterprise-level integrations, including scope definition, resource allocation, timeline management, and stakeholder coordination
- Analyze, troubleshoot, and optimize API integrations, ensuring performance, scalability, and long-term maintainability post-launch, using tools like Postman, Swagger, and API gateways
- Evaluate integration outcomes and partner performance, delivering actionable insights for internal teams and future engagement strategies
- Mentor Technical Account Managers on API architecture, integration tooling, and project execution, enhancing team-wide technical depth
Salary benchmarks
Our take
Paradoxical to its mission statement of creating developer-free promotion tools for companies, Talon.one was actually founded by several software developers. Boosted by a hard-hitting client list that includes Mercedes, Delivery Hero, and Adidas, Talon.one initiates and automates loyalty programs, discount campaigns and coupon offers for product-oriented businesses.
In 2022, Talon.one partnered with Big Commerce to offer promotion engine features to Jimmy Brings, an Australian alcohol delivery company. This collaboration with Big Commerce, alongside other companies involved in the project, highlights Talon.one's integration capabilities. It demonstrates the flexibility of Talon.one as it collaborated effectively with various software companies, showcasing its extensive potential in promotion tools.
Talon.one has a varied product service that includes coupon, referral, gift card, and loyalty software as well as product bundles and wallet solutions. It’s this variety that makes them such good partners on larger promotion strategies, as long as the quality remains rounded across all its products.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2025
$135m
LATE VC
Dec 2018
$3.5m
SERIES A
Total funding: $138.5m
Company HQ
Kreuzberg, Berlin, Germany
Leadership
Christoph Gerber
(CEO)Currently Shareholder at adjust.com, AirHelp and Customer Alliance.
Sebastian Haas
(COO)Previously Founder of RapidApe, Marketing Consultant at Team Europe Ventures, and CMO at Surprise Internet GmbH.
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