Director Product Management, Trustly
Retail
$230-250k
Secure online banking payments
Job no longer available
Secure online banking payments
501-1000 employees
Job no longer available
$230-250k
501-1000 employees
Company mission
To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.
Role
Who you are
- We are actively searching for individuals who possess exceptional problem-solving skills and thrive on innovative thinking, enabling us to maintain our competitive edge in an industry that is continuously evolving
- 10+ years of product management experience with at least 5 years in a leadership role, driving products in consumer fintech or payments
- Strong knowledge of the payment ecosystems, working with issuer processors, sponsor banks, and networks
- Demonstrated ability to balance product economics and align costs with business objectives while delivering exceptional customer value
- Proven track record of launching 0-1 financial products
- Expertise in consumer psychology and behavioral science, with a data-driven approach to product discovery and validation
- Strong grasp of mobile technologies and backend architecture. A degree in Computer Science or similar is a plus
- Experience leading cross-functional teams, including engineers, UX designers, and other stakeholders
- Ability to create and track product metrics and use them to drive hypothesis-based experimentation and continuous product improvement
- Comfortable working in a highly regulated space and balancing innovation with compliance and security
What the job involves
- As Trustly’s Director, Product Management - Retail, you will play a pivotal role in defining and executing the product strategy for our consumer-facing payments products
- Your primary responsibility is to shape the vision and roadmap for our new consumer payment initiatives, helping us solve key consumer and merchant challenges with innovation and efficiency
- You will collaborate with key stakeholders across the organization to ensure the success of these products, from concept to launch, while ensuring alignment with business objectives and customer needs
- On the Product team, our mission is to provide our customers with cutting-edge payment technologies with best-in-class user experiences that meet the highest security and compliance standards
- Our team is made up of skilled and experienced professionals who are passionate about tech and committed to technical excellence
- Reporting initially to the CPO, you’ll work closely with our consumer marketing and research teams to understand the target market segments for our Trustly Retail proposition and shape the go-to-market plan
- Lead Product Strategy & Execution: Define and implement the product strategy for consumer payments
- Manage Cross-Functional Teams: Oversee product planning, roadmaps, and the go-to-market strategy for consumer payment products. Lead cross-functional squads to ensure efficient product delivery
- Customer-Centric Focus: Apply deep insights into consumer psychology to drive product decisions and improve user experiences
- Product Economics & Metrics: Define key product metrics, monitor performance, and promote data-driven decisions through experimentation and analysis
- Product Development: Collaborate with UX designers and engineers to create mobile-first, user-centric products that are both highly secure and scalable
- Stakeholder Collaboration: Partner with legal, compliance, marketing, and operations teams to ensure smooth launches and alignment with business goals
- Product Innovation: Stay current with the latest trends in payments, UX design, and fintech innovation to maintain Trustly’s competitive edge
- Mentorship & Leadership: Provide leadership and career development for the product team ensuring alignment with company goals
- Champion Product-Led Thinking: Promote a writing culture with clear, concise PRDs, always focusing on the “why” behind decisions
Application process
- Applications for this role are accepted on an ongoing basis
Our take
Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Since 2008 the company has grown from three people to over 900, with several offices across Europe and the Americas.
Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.
Whilst bank transfers as a payment method are not that common in certain countries (such as the UK), consumers in other geographies prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024, as it looks to enhance its payment capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
5% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$46.6m
GROWTH EQUITY VC
Nov 2014
$24m
LATE VC
Total funding: $70.5m
Company benefits
- Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
- Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
- Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!
Company HQ
Vasastan, Stockholm, Stockholm County
Articles
Leadership
Carl Wilsson
(Co-Founder & CEO)Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.
Lukas Gratte
(Co-Founder)Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.
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