Head of Data and Business Intelligence, Doctor Care Anywhere
£95-110k
2 days a week in office
Online GP platform and app
Be an early applicant
Online GP platform and app
201-500 employees
Be an early applicant
£95-110k
2 days a week in office
201-500 employees
Company mission
To make healthcare transparent.
Role
Who you are
- Proven experience designing and delivering scalable, insightful dashboards, embedded analytics and reports for a variety of business functions
- Proficient in SQL and database design
- Experience in business intelligence and analytics tools (e.g., Power BI)
- Demonstrated success in implementing data quality frameworks and processes
- Experience managing and mentoring data teams
- Strong analytical and problem-solving skills
- Detail-oriented with a process-driven mindset
- Experience working with CRM systems, particularly Dynamics 365
What the job involves
- As the Head of Data & Business Intelligence, you will play a pivotal role in shaping the future of data at Doctor Care Anywhere
- You will lead the design and execution of our data strategy, ensuring our data infrastructure, governance, and insights capabilities are robust, scalable, and aligned with our mission to deliver exceptional digital healthcare
- You will oversee and integrate three core data functions: Data Engineering, Data Administration, and Business Intelligence, ensuring they operate cohesively and deliver high-quality, actionable insights to internal stakeholders
- Define and execute a comprehensive data and BI strategy aligned with organisational goals
- Champion a data-driven culture by embedding analytics into strategic and operational decision-making
- Communicate the BI vision and roadmap to stakeholders, ensuring alignment and buy-in
- Re-design, execute and maintain scalable, secure, and compliant data architecture and infrastructure
- Establish and enforce robust data governance policies to ensure data quality, integrity, and regulatory compliance (e.g., GDPR)
- Ensure the BI function adheres to industry standards and internal compliance requirements
- Develop and evolve a cohesive BI framework that delivers a single source of truth for metrics and KPIs
- Oversee the development and optimisation of BI tools and dashboards (e.g., Power BI), ensuring accessibility, usability, and visual excellence
- Deliver advanced analytics, including predictive models, benchmarking, and performance trend analysis
- Collaborate with cross-functional teams to define, track, and report on key performance indicators (KPIs)
- Ensure timely, accurate, and insightful reporting of business metrics to support decision-making at all levels
- Technology & Innovation
- Lead the selection, implementation, and continuous improvement of BI platforms, data warehouses, and analytics tools
- Explore and adopt emerging technologies (e.g., AI, machine learning) to enhance analytical capabilities and drive innovation
- Lead, mentor, and grow a high-performing team of data engineers, analysts, and BI professionals
- Foster a collaborative, inclusive, and high-performance culture focused on continuous learning and excellence
- Partner with leaders across Operations, Customer, Product, Finance, Clinical, and Marketing to understand data needs and deliver tailored insights
- Translate complex data into clear, actionable insights for both technical and non-technical audiences
- Promote data literacy across the organisation through training, resources, and self-service BI tools
- Empower teams to make informed decisions by improving access to high-quality data and insights
- Budget & Resource Management
- Manage the BI function’s budget, ensuring effective allocation of resources and alignment with strategic priorities
- Identify opportunities for efficiency and continuous improvement in BI processes and delivery
- Strategic Vision: Develop and communicate the BI vision and strategy to senior management and stakeholders
- Team Leadership:Lead and motivate the BI team, ensuring they have the resources and support needed to succeed
- Data Quality & Security: Ensure the integrity and security of data assets, adhering to data governance policies
- Business Value: Identify and deliver BI solutions that provide tangible business value and drive decision-making
- Continuous Improvement: Identify areas for improvement in the BI process and implement changes to enhance efficiency and effectiveness
- Stakeholder Management: Effectively communicate with stakeholders at all levels of the organization, including C-suite, to ensure alignment and support for BI initiatives
- Budget Management: Manage the BI budget and ensure resources are used effectively
- Compliance: Ensure the BI function complies with relevant regulations and industry standards
- Key Objectives & Success Metrics
- Implement a robust Development and BI methodology aligned with ISO 9001 and ISO 27001 standards
- Deliver a fully automated data import hub for patient data
- Improve the availability, accuracy, and trust in business metrics
- Develop a suite of dashboards and reports for each function, enabling self-service where appropriate
- Build deep knowledge of data architecture and business processes to support insight delivery
- Partner with functional leads to deliver insights that drive growth, efficiency, and patient satisfaction
- Continuously improve data quality and solution performance
- Actively contribute to the protection of information security across the organisation
Application process
- Application Deadline: Friday 27th June, 10am
Salary benchmarks
Our take
There are mixed opinions about virtual GP services and various ideas around what can and can’t be treated virtually. In recent years, the growth of online doctoring services has exceeded what we probably thought possible. Many are not signed up to an in-person GP anymore and rely on apps like Babylon Health, or Doctor Care Anywhere, an online healthcare platform and application.
Founded in 2013, the company not only offers services to individuals, but companies are also able to sign up employees, which further expands the company’s reach and exposure. The company launched a mental health programme proposition in 2021, highlighting the ongoing work the practice does alongside its day-to-day appointments and referrals.
Having a well-established partnership with AXA Healthcare, the company has just acquired a loan of $15.6 million from the company. This has been said to further tie Doctor Care Anywhere with AXA but also highlights the trust in which the company has for them. This loan will be used to develop more innovative healthcare pathways and it's exciting to see how the company continues to pioneer initiatives in the healthcare system.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (1 round)
Jun 2020
$16.3m
CONVERTIBLE
Total funding: $16.3m
Company benefits
- Free Private Medical Insurance (savings on vision and dental care plus 40% off Nuffield Health gym membership)
- Doctor Care Anywhere subscription for you + 5 members of your friends or family
- Company bonus
- 25 days holiday + bank holidays
- 4 x charity days a year
- Birthday Day Off!
- Enhanced Maternity and Paternity pay
- Life Assurance
- Bike2Work scheme
- Cross-team collaboration opportunities in an autonomous environment
- Remote / Flexible Working with contribution towards home set up and your laptop provided
- Range of Development opportunities including learning and progression
- Pool Table, PlayStation and karaoke machine
Company HQ
Temple, London, UK
Leadership
Bayju Thakar
(CEO)Previously Management Consultant at McKinsey & Company has recently become CEO EMEA of Prenetics.
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