Customer Success Intern, bunch
Operating system for private markets
Open for applications
Operating system for private markets
21-100 employees
Open for applications
21-100 employees
Company mission
To help investors, founders & funds to save time, money and mental energy by eliminating legacy intermediaries, regulatory complexity and low-tech administration.
Role
Who you are
- A motivated student or a recent graduate from a business, finance, or communications field
- You want to learn more about fund and investment operations in the private asset space
- Excited about democratizing private market investing in Europe
- Previous experience in a fast-paced environment (VC, consulting, investment banking, etc.) or a customer-related role, ideally at a startup company
- Excellent attention to detail - you are able to catch the corner case every time and are a reliable team member
- You are a great self-organizer and have top-tier project management skills plus a love for processes and results
- You have a basic understanding of core financial concepts and a keen interest in venture and private asset investing
- You have good English, and ideally German or Dutch
- You are team-oriented and ambitious and bring fun energy to work
What the job involves
- This is a unique opportunity to get to know one of Berlin’s hottest startups in the FinTech space
- You will be part of our Customer success team, taking care of and fully contributing to the customer experience of our users
- You will review, check customer data, work with our operations team, and respond to investor communications and questions
- You will support our account managers and work closely on accounts where you own the investor communications
- Most importantly, you will identify and develop opportunities to improve our customer success processes further
- You’ll have the unique opportunity to help us scale a thriving Fintech startup to broad market adoption and gain valuable insights from experienced entrepreneurs
- You will support our Head of Customer Success on business-crucial topics from execution to process improvement, tackling real-life customer challenges
- You’ll have a direct impact on user experience and the success of the business by ensuring the deals we facilitate are executed at the highest possible quality
- This role is set up to equip you with the skills to succeed in a full-time Customer Success or Account Management role at bunch, a VC, or any other startup
Application process
- First interview with Emma Shaw, our Account Manager to get acquainted with the bunch and to understand if what we’re offering is what you’re searching for
- Case Interview with the Chey Lake our Head of Customer Success & Emma, to demonstrate your way of thinking, working and communicating your output
- Final meeting with our Founder to discuss further learn about our vision and discuss any open questions
Our take
Berlin-based Bunch is an operating system (OS) for investors to syndicate deals across private markets. Both founders’ previous experiences in fintech made them uniquely aware of the barriers preventing access to private markets and how to knock them down.
The private market investment has boomed in recent years, with around $10 trillion in assets under management. Considering the growing state of the market coupled with the company's current work to refine its platform, Bunch can expect to see greater demand and further uptake of its services. Bunch is attractive to customers due to how easy it makes participation in private markets.
Since its founding in 2021, Bunch has attracted over 500 investors to its platform and now administers around €150 million in assets. Following 2024 funding, the company is focused on growing its userbase and product capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Jul 2024
$14.8m
SERIES A
Jul 2022
$7.7m
SEED
Total funding: $22.5m
Company benefits
- Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of inclusion
- Flexible hours, remote work, and 28 days of vacation per year
- Additional benefits in the areas of mobility, food, education, and health
Company values
- 🍇we are fearless
- 🍇we strive for growth
- 🍇we empower others
- 🍇 we empower others
- 🍇 we enjoy the ride
Company HQ
Mitte, Berlin, Germany
Articles
Leadership
Enrico Ohnemüller
(Co-founder)Previously served as Head of Innovation for finleap and Investment & Business Intelligence Manager for Solytic. Also worked in Investment Banking for Goldman Sachs.
Levent Altunel
(Co-founder)Is a Founding Member for 2hearts. Previously served as an Investment Associate for Paua Ventures, Senior Consultant for Roland Berger and as an Equity Research Associate for Citi.
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