Compliance Manager, Collectors
Embedded Finance
$135-165k
Authentication & sale services for high-value collectibles
Open for applications
Authentication & sale services for high-value collectibles
1001+ employees
Open for applications
$135-165k
1001+ employees
Company mission
To help collectors pursue their passion through industry leading grading and authentication, tools to help collectors research and find the next big thing, and marketplaces to buy and sell.
Role
Who you are
- Experience: 5+ years in financial services compliance, with significant time spent in financial crimes (AML/BSA, KYC, fraud) at a bank, fintech, or BaaS platform, ideally serving as U.S.-based Compliance Officer and BSA Officer
- CMS Expertise: Demonstrated experience building or significantly enhancing a CMS for various embedded finance products
- Regulatory Knowledge: Deep working knowledge of key U.S. regulations, including BSA/AML, USA PATRIOT Act, OFAC, UDAAP, TILA/Reg Z, and FCRA
- Bank Partnerships: Hands-on experience partnering with banking-as-a-service partners or sponsor banks on program construction, oversight and exams
- Technical Background: Strong background in fraud strategy and controls, including familiarity with identity verification and transaction monitoring tools
- Certifications: Bachelor’s degree required; CRCM (Certified Regulatory Compliance Manager) or CAMS (Certified Anti-Money Laundering Specialist) is strongly preferred
- Communication: Excellent written and verbal communication skills, with the ability to translate complex regulatory requirements into practical business guidance
What the job involves
- We are seeking a Compliance Manager, Embedded Finance to join our team
- In this role, you’ll sit within the Collectors Financial Services Team and build the core compliance infrastructure that underpins our growing suite of financial services initiatives
- You will oversee key compliance functions related to fraud, KYC/CIP, AML/BSA, and sanctions, and you’ll lead the design and rollout of a comprehensive Compliance Management System (CMS) across our evolving financial services and payments landscape
- By combining the innovative spirit of a fintech startup with the stability and reach of a market leader in the collectibles industry, we're creating business lines that empower clients with new financial services offerings
- The Compliance Manager, Embedded Finance will be the central partner to Legal, Product, Risk, and Operations, as well as our external partners. You will partner on designing new programs, implementing scalable processes, and owning the ongoing governance and monitoring to ensure we meet or exceed regulatory expectations
- This role reports to the Director, Financial Services Strategy & Growth and can be remote. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you may be required to be onsite most of the time. This will be discussed further as part of the recruiting process
- Design, implement, and continuously enhance a comprehensive Compliance Management System (CMS) covering our embedded finance products, including governance, policies, and issue management
- Develop and maintain the compliance risk assessment framework, documenting inherent and residual risk in alignment with partner financial institution expectations
- Own and maintain written policies for KYC/CIP, AML/BSA, sanctions screening, fraud prevention, and key consumer compliance areas (e.g., UDAAP, TILA/Reg Z, FCRA)
- Establish relevant compliance committees and working groups, driving clear documentation and escalation paths to senior leadership
- Oversee the design of KYC/CIP workflows across customer journeys, including documentation of standards, exception handling, and QA
- Partner with internal teams and external providers to define fraud and AML transaction monitoring rules and investigative playbooks
- Serve as the primary compliance point of contact for AML/BSA and sanctions matters with our banking partners and other financial institutions
- Oversee sanctions screening standards and ensure effective governance over screening tools
- Embed compliance requirements early in the product development lifecycle for new financial initiatives by partnering closely with the Financial Services Team, Product and Engineering
- Review and approve product flows, marketing materials, disclosures, and customer-facing communications for regulatory compliance
- Build and oversee compliance monitoring and testing plans, including targeted reviews of collections, servicing, and complaints handling
- Partner with internal Audit and external examiners to prepare for and respond to audits, annual reviews, and independent program
- Define and manage the delivery of monthly and quarterly compliance reporting packages to sponsor bank
- Serve as the central point of contact for regulatory inquiries and examinations
- Manage the preparation, document production, and remediation tracking for all external audits and exams
- Lead the coordination of annual regulatory reporting and audits, ensuring all findings are addressed with robust, scalable corrective actions
- Proactively engage with bank partner compliance officers to align on risk appetite, policy changes, and the implementation of new regulatory guidance reviews
Our take
Collectors offers a range of services for the collectibles industry including authentication and grading, collectibles research and sourcing tools, and a buy-and-sell marketplace. The industry is going through a huge renaissance, with a particularly high demand for sports and trading games cards, and Collectors has come to the fore as a major name.
The fact that Collectors is more than a marketplace serves it well in the space. Indeed, its most popular services appear to be grading and authentication, as well as storage vault services. And, with the collectibles industry forecast to double in value by the end of the decade, Collectors is in a position of serious strength.
The company has seen some good investment too, totalling over $200 million. It continues to expand its services with acquisitions of other players in the sector, and is now the parent of PSA, PSA Vault, PCGS, SGC, Card Ladder, Collectors Financial Services and Beckett.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Company benefits
- Employee Discounts: Be your own customer. Receive discounts on select grading services for approved submissions.
- 401(K) Matching Plan: Invest in your future with our competitive 401k matching plan.
- Health Insurance: Collectors offers medical, dental, and vision for you and your family’s well being.
- Vacation/Paid Time Off: Enjoy time away from work with paid vacation for full-time employees.
- Holiday Pay: All regular, full-time employees are eligible for 10 company paid holidays.
- Flexible Hours: Flexible schedules with varying shifts are available to accommodate your needs.
Company HQ
Santa Ana, CA
Leadership
Nat Turner
(CEO)Angel investor and well-known sports card collector. As well as being CEO of Collectors, is a board member at OneOncology and former board member at health companies Sema4 and Clover Health. Co-founded and led Flatiron Health (Acquired by Roche) from 2012 - 2022.
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