Sales Coordinator, Joseph Joseph
$65-75k
+ Bonus opportunity
Innovative and functional houseware
Be an early applicant
Innovative and functional houseware
101-200 employees
Be an early applicant
$65-75k
+ Bonus opportunity
101-200 employees
Company mission
To create desirable products that enhance everyday life and stay true to our philosophy of creating Brilliantly Useful Design.
Role
Who you are
- 2+ years of experience in a sales support, sales administration, customer service, inside sales, or account coordination role, preferably within consumer products or retail
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Excellent verbal and written communication skills with a customer-focused approach
- Experience working directly with customers and building positive business relationships
- Proficiency in Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications
- Strong attention to detail and commitment to accuracy
- Analytical mindset with the ability to interpret sales data and generate actionable insights
- Ability to work collaboratively across multiple departments and levels of the organization
- Self-motivated, proactive, and eager to learn and grow within a sales organization
- Experience with retail customers, order management systems, or ERP platforms is a plus
- Bachelor's degree in Business, Marketing, or a related discipline preferred
What the job involves
- Reporting to the VP of Sales, this role plays a critical role in supporting the sales organization through customer communication, sales administration, inside sales activities, and management of our off-price channel business. The successful candidate will work closely with customers and cross-functional teams to help drive operational excellence and sales growth
- Provide day-to-day administrative support to the U.S. sales team, ensuring timely and accurate execution of key business processes
- Serve as a primary point of contact for customers regarding product information, order status, inventory availability, pricing inquiries, and general account support
- Support inside sales efforts, including calling and emailing customers daily
- Assist external brokers in the management off-price retail accounts, including coordinating product offerings and pricing
- Prepare sales reports, presentations, new item forms, customer documentation, and other materials required to support the sales team
- Assist with new product launches, promotional programs, and customer-specific initiatives
- Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance teams to resolve customer issues and ensure a high level of customer satisfaction
- Maintain customer records, pricing files, and sales information within company systems
- Support trade shows, customer meetings, and sales events as required
- Contribute to continuous improvement initiatives and support changing business priorities as the organization grows
Our take
Based in London, family business Joseph Joseph pairs Cambridge University business and a Central St. Martins Product Design graduates into a sleek and functional homeware and product manufacturing company. Founded in 2003, kitchen and homeware designed by Joseph Joseph are now available in leading department stores, independent shops, eCommerce channels, and in over 100 countries across the globe.
Joseph Joseph champions products that are effective and striking, using its blend of business and creative savvy to keep things stylish yet practical. The same can be said of its work culture, with the company announcing in 2023 that it has partnered with performance management and employee retention platform OpenBlend to manage its workforce. This highlights the company’s keen eye for tech innovations to enhance its activities.
With many awards under its belt, Joseph Joseph is still keeping a firm grip on its outgoings in light of inflation and economic trade stresses, all whilst reducing its packaging and carbon footprint. With rising costs throughout its supply chain, Joseph Joseph continues to keep its operations as efficient as its products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- Hybrid working
- Company bonus scheme
- Holiday trading and allowance increases for length of service
- Mental wellbeing support
- Generous employee discounts
- Season ticket loan and cycle to work scheme
- Enhance pension contribution
- A range of discounts via Perkbox
- Recognition scheme
Company HQ
London, UK
Leadership
Richard Joseph
(Co-Founder & Group CEO)Studied Business at Cambridge University.
Antony Joseph
(Co-Founder & Creative Director)Previously Studied Design at Central St. Martins and worked as a Freelance Product Designer before co-founding Joseph Joseph in 2003.
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