Director of Solutions CoE, Salesforce
Programs & Operations
$171.2-298.4k
Salary partially dependent on location. + ESPP
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$171.2-298.4k
Salary partially dependent on location. + ESPP
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Demonstrable program management track record, having led cross-functional strategic initiatives sponsored by senior leadership
- Proven working experience as a project/program manager
- Strong networking, relationship-building and communication skills and ability to successfully partner with all functions across the entire company
- Strong analytical and problem-solving skills and quantitative approach to solving problems
- Strong organizational ability, experience in planning and managing a systematic approach, managing multiple projects and ability to prioritize and re-prioritize as scope and timelines change
- Excellent presentation and stakeholder engagement skills
- Self-motivated, organized, detail-oriented, and resourceful
- Entrepreneurial spirit and confidence to pick up and lead new projects
What the job involves
- Programs & Operations is a critical function within the Global Solutions Center of Excellence, enabling the Solutions Organization to evolve talent, deliver an AI-enabled Solutions Toolkit, drive alignment across OUs and cross-functional partners (Product, Marketing, Enablement), and accelerate Salesforce’s path to $60B
- The Director of Programs & Operations for Solutions Center of Excellence leads the operating rhythm, program governance, communications infrastructure, and execution required to ensure the global Solutions organization operates efficiently and scales effectively
- Responsibilities span four key areas: internal operations, external operations, V2MOM method & workstream ownership, and special projects
- The role partners closely with Solutions Executives and cross-functional leaders globally to drive solutions projects, regularly brief executives, align stakeholders worldwide, navigate a complex matrix environment, and build strong relationships across Product, Sales, Solutions, Marketing, Sales Strategy, Enablement, and Business Technology
- Internal Operations: Support the planning, logistics, communication, and execution of internal CoE team meetings and initiatives
- External Operations: Support planning and execution for external stakeholder engagements, including agenda development, speaker coordination, communications, and follow-up for councils, communities, and other forums
- V2MOM Method & Workstream Ownership: Own key Solutions CoE V2MOM workstream methods and drive workstream governance, operating cadences, stakeholder management, and progress tracking for assigned workstreams
- Special Projects: Support high-impact, cross-functional initiatives such as global enablement surges and global strategic events. Manage executive-level preparation and coordination to accelerate planning and execution
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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