HR Business Partner (Manager), Wayfair
More information about location
4+ days a week in office
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
More information about location
4+ days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 5+ years in a dedicated HR role with 3+ years of HR management experience
- Bachelor’s degree in Human Resources Management or related field required
- Ability to travel approximately / an average of 25% of the time
- PHR, SPHR, or SHRM-CP preferred
- Program design and project management experience preferred
- Experience leading and developing a direct team
- Ability to build productive relationships and influence all levels of the organization
- Outstanding interpersonal, verbal, and written communication skills
- Service orientation with a consultative lens
- Ability to analyze, interpret, manipulate data as it relates to the HR function
- Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
- Ability to use independent judgment, problem-solve, be creative and committed to results
What the job involves
- As a true business partner to our leaders, you will be tasked with providing strategic input, insight and advice on the people pillars and the impacts that our people have on the success of our site.
- You will tackle existing and potential future challenges through detailed understanding of the business objectives, key metrics, and KPIs driving success across your site(s)
- Serve as a business partner to key mid-level stakeholders in the corporate supply chain and physical retail organizations.
- This is a global role which will require partnership with talent functions abroad and basic international employment concepts.
- You will support your departments with the employee lifecycle which includes selection, onboarding, development, performance management, and off boarding.
- You will also own project management, program development, compliance monitoring, and analytical reviews; along with leading and developing your own team
- Lead, develop and manage local Talent team
- Serve as the business partner for stakeholders (line managers), providing objective advice, coaching, and counseling on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development to those stakeholders but also to all employees
- Lead and resolve employee relations matters to include harassment and ethics investigations, escalating when appropriate, while considering risk mitigation
- Manage performance related activities and compensation modifications
- Superuser of data to identify and report out on trends and insights, making recommendations to stakeholders and cross-functional partners and contributing to solutions that improve business results
- Support execution of established and cyclical programs such as Performance and Compensation Cycles, Talent Planning, etc., initiating talent intervention to drive success
- Develop and implement new talent programs tied to engagement and retention strategies
- Support org design and structural changes to ensure consistency
- Lead the Retail organization’s expansion strategies, serving as the Project Manager for Talent initiatives (program development, policy creation, etc.) and drive scalability. This would include new store openings and closings which requires some travel
- Serve as a backup for our Supply Chain Communications function, editing content and deploying communications as needed
- Proactively stay connected to the business and Operations teams by attending regularly occurring meetings, and identify relevant initiatives that require communication and/or talent support and guidance
- Participate on additional project teams, workstreams, SteerCos, tasks, and initiatives as assigned
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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