Engineering Manager, Cloudflare
More information about location
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- At least 6 years of relevant experience and at least 3 years of experience managing engineers is preferred
- Track record of shipping high-quality products and features at scale
- Specific experience with client-side consumer data capture platforms (Google Tag Manager, Adobe Launch, etc) ideal
- Familiarity with event driven architectures and high-scale data processing using open-source or commercial systems
- Experience with API tooling and standards (Swagger/OpenAPI, OAuth/JWT)
- Comfort with TypeScript/JavaScript in a full-stack context required, familiarity with other languages (Go/Rust/Python) a plus
- Familiarity with global data privacy requirements governed by laws like GDPR/CCPA/etc and how it affects data capture, modeling and analysis
- Experience with data lake/warehouse products like Clickhouse, Apache Iceberg, etc, and some familiarity with commercial analytics systems (Adobe Analytics, Google BigQuery, etc)
- Desire to work in a very fast-paced environment
- Ability to turn business and product ideas into engineering solutions
- Strong interpersonal and communication skills with a bias towards action
- Excellent problem-solving skills, and ability to work independently or as part of a team
What the job involves
- The Growth Engineering team is responsible for building world-class experiences that help the millions of Cloudflare self-service customers get what they need faster, from acquisition and onboarding all the way through to adoption and scale up
- Our team is focused on high velocity experimentation and thoughtful optimizations to that experience on Cloudflare’s properties
- This team has a dual mandate, also focusing on evolving our current marketing attribution, customer event ingress and experimentation capabilities that process billions of events across those properties to drive data-driven decision making
- As the manager of the team responsible for Product Growth and Experimentation, your job will be to deliver on those growth-driven features and experiences while evolving our current marketing attribution, consumer event ingress and experimentation setup across these experiences, and partner with many teams on implementations, and make those capabilities more generally available across Cloudflare’s customer-facing properties
- Manage the engineering team and drive technical delivery for Experimentation and Product Growth capabilities intended for all of our customer-facing UI properties, driving user acquisition, engagement, and retention through data-driven strategies and technical implementations
- Lead the team who work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our customer tools and maximize their impact
- Executing as a ‘player-coach’, spending at least 20% of your time delivering alongside the team
- Collaborate with product, design and stakeholders to establish outcome measurements, roadmaps and key deliverables
- Own and lead execution of engineering projects in the area of web data acquisition and experimentation
- Work across the entire product lifecycle from conceptualization through production
- Build features end-to-end: front-end, back-end, IaC, system design, debugging and testing, engaging with feature teams and data processing teams
- Inspire and mentor less experienced engineers
- Work closely with the trust and safety team to handle any compliance or data privacy-related matters
- Analytically driven to co-own and drive up product adoption KPIs
- We are also strong believers in dog-fooding our own products. From cache configuration to Cloudflare Access, Cloudflare Workers, and Zaraz, these are all tools in our engineer's tool belt, so it is a plus if you have been a customer of ours, even as a free user
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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