User UX Researcher, Crystal Blockchain Analytics
Cryptocurrency Focus
Blockchain analytics tool
Job no longer available
Blockchain analytics tool
21-100 employees
Job no longer available
21-100 employees
Company mission
To make the cryptocurrency industry safer for everyone.
Role
Who you are
- Bachelor's degree in UX Design, Psychology, or a related field
- 4 - 6 years of research experience with a focus on Design Research
- Proficiency in both qualitative and quantitative research methods, including running moderated and unmoderated user testing sessions
- Proficient in user experience (UX) processes and familiar with user testing platforms
- Excellent time management and organisational skills
- Strong written and verbal communication skills; able to present a strong rationale for design decisions
Desirable
- Experience in the crypto native environment, including foundational knowledge of crypto products such as staking, DeFi, etc
- Understanding of digital platform usability principles with a portfolio to demonstrate it
- Experience working in an Agile Team
What the job involves
- This role involves understanding user needs, conducting comprehensive research, and sharing actionable insights with our product and development teams
- Establish user experience (UX) research practices within the team
- Determine the type of study most appropriate to target desired information
- Translate goals into research questions and develop research plans
- Conduct user interviews, usability tests, heuristic evaluations, and surveys to gain insights
- Produce qualitative exploratory research and market research
- Continually improve and innovate the team’s practices to generate clear and valuable findings
- Conduct primary and secondary design research in collaboration with UX, UI, and product teams
- Prepare and present a synthesis of research findings to various stakeholders
- Guide the team to adopt inclusive practices and apply insights to deliver accessible services
- Collaborate extensively with product managers, designers, and engineers
- Consult and collaborate with various product development teams to embed user-centred design practices into an agile workflow
- Monitor and analyse industry trends in blockchain and cryptocurrency to inform product strategies
Salary benchmarks
Our take
Cryptocurrency provides a near-instant and anonymous way to pay and receive money. This is a boon to legitimate business, but it's also a new front for criminal activity - in 2022 alone, Crystal Blockchain Analytics reported that over $2 billion was lost to crypto theft. This is why the company supplies a blockchain analytics tool for regulators and criminal investigators, to bring oversight and stability into the cryptocurrency market.
Crystal's strength in this sector is the breadth of its data, covering the vast majority of both centralised digital assets and decentralised finance products. As a result, its predictions and market visualisation tools are considered best in class, and have been used to solve major criminal cases involving ransomware payments and money laundering.
The company was developed by Bitfury Group, and benefits from the group's blockchain expertise and marketing reach. It continues to add talent to its senior team while actively expanding its client base and acquiring several companies to support its growth. it's also increased the number of blockchains that can be monitored through its platform - adding the likes of Polkadot, Arbitrum and Avalance - which now means the company can provide transparency to over 30% of the world's chains.
Steph
Company Specialist at Welcome to the Jungle
Company
Company HQ
Station-Zuid WTC, Amsterdam, Netherlands
Leadership
Marina Khaustova
(COO & Executive Director)Also a Corporate Fundraising Advisor at Zeilen Van Vrijheid. Previously Co-Founder and CMO at The Element Group.
Navin Gupta
(CEO)Prior to joining Crystal, they spent 7 years at Ripple as a Managing Director for South Asia & MENA. Before that, they spent almost 11 years at HSBC in various roles, including Senior Manager of Global Strategy and Head of Growth Strategy in Asia.
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