Revenue Operations Analyst, Figment

• 3+ years in Revenue Operations or Sales Operations in a fast-growing tech company
• Hands-on Salesforce administration experience, including custom objects, reporting, dashboards, and data management
• Experience optimizing or rationalizing a Salesforce instance and owning CRM governance end-to-end
• CRM strategy and optimization thinking, able to assess current state, identify gaps, and drive improvements
• Strong understanding of pipeline reporting, sales metrics, and revenue forecasting
• Ability to translate CRM insights into clear reporting for sales leadership and executives
• Strong async communicator in a remote-first environment

Desirable

• As the RevOps Analyst, you'll own Salesforce as Figment's CRM of record and act as the bridge between Sales, Finance, and Data Science. This is a high-visibility role focused on maintaining and optimizing Salesforce, improving forecast accuracy and pipeline reporting, and ensuring reliable data across the organization
• Own and maintain Salesforce, including custom objects, reports, dashboards, and data management
• Lead the rationalization of the Salesforce instance by cutting redundant fields, dead reports, and unused objects
• Drive CRM data hygiene and governance through standardization, deduplication, and quality controls
• Build self-serve pipeline reporting and dashboards so leadership can access accurate deal flow data without manual pulls
• Partner with Sales, FP&A, and Data Science to identify and close gaps in pipeline management and forecasting accuracy
• Use Claude and other AI tools to surface data gaps, automate reporting workflows, and make CRM insights more accessible across the business

• During your first Recruiter Call, you will be provided with more information about Figment, the position and what to expect for the rest of the interview process. Please be prepared to discuss why you are interested in joining Figment and what excites you about the position and company
• As we go through the process, we work to make sure that you hear back from us in a timely fashion. If we decide at any point that we’re unfortunately not moving forward, we will give you feedback on why it was not a fit
• We aim for the entire process to take around 2-4 weeks from initial screen to offer. There can be exceptions on either side of the bell curve here, but as a rule, that’s the time-frame you can expect