Business & Operations Lead, Planna

• You’ve got 2–3+ years of experience in fast-paced, high-growth environments (startups, scaleups, or relevant industry)
• You’re a clear and confident communicator — both in writing and in person
• Strong organisational skills and attention to detail – nothing slips through the cracks with you
• You’re a doer — great at taking a plan and turning it into action
• You’re proactive, solutions-focused, and comfortable handling ambiguity
• Confident working with senior stakeholders and execs – you’re great in the room
• You’re based in (or happy to travel to) Cardiff 2–3 days a week

Desirable

• This is a role with loads of variety — no two weeks will look the same. You’ll be at the heart of the business, helping things run smoothly and pushing big projects forward
• Keep the internal rhythm of the company ticking — team meetings, OKRs, check-ins
• Prepare materials for fundraising, partnerships, and internal updates
• Build simple, scalable systems and processes to support our growth
• Help manage key relationships with customers, partners, and stakeholders
• Support our public presence — from social media to events and conferences
• Jump into high-priority projects and help solve problems across the business
• Keep our team aligned — improving communication, removing blockers, and keeping everyone moving forward
• Organise and lead product demos

• You’ll start with a coffee chat in Cardiff with our Head of Product
• Then a follow-up call with our CEO and founder