Account Coordinator, TodayTix Group
ARTHOUSE
$50-62k
2+ days a week in office
The global e-commerce leader for cultural experiences
Job no longer available
The global e-commerce leader for cultural experiences
201-500 employees
Job no longer available
$50-62k
2+ days a week in office
201-500 employees
Company mission
TodayTix Group is on a mission to find a seat for everyone, seamlessly connecting a global audience of more than 20 million with inventory spanning from Sondheim to Shakespeare to Spielberg.
Role
Who you are
- We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply
- This is a fantastic opportunity for someone who is excited about live entertainment and is looking to launch or grow their marketing knowledge in a dynamic, tech-forward environment
- If you're eager to learn and thrive in a fast-paced, collaborative setting, we’d love to meet you
- A collaborative spirit with a passion for marketing and a strong attention to detail
- Familiarity with digital marketing and media buying principles
- Strong organizational skills with the ability to manage multiple tasks and workflows
- Comfortable working with spreadsheets, formulas, and project tracking tools
- Proficiency in Google Slides and Google Sheets
- Excellent verbal and written communication skills
- A love or curiosity for theater and live entertainment
What the job involves
- We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development
- Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work
- ARTHOUSE is the latest addition to TodayTix Group’s portfolio of brands. Our team specializes in crafting inspiring and impactful digital marketing campaigns to engage and expand a show’s viewership
- We leverage data, combined with top-tier ticketing solutions, to guide audiences through the exciting journey of discovering shows to purchasing tickets
- In this role, you’ll play a key part in managing client accounts and ensuring the successful execution of marketing campaigns
- Your work will directly contribute to campaign performance by facilitating asset delivery, supporting cross-functional collaboration, and maintaining clear communication between teams
- Manage day-to-day communications with clients and internal stakeholders
- Coordinate closely with the media planner to traffic up-to-date assets and conduct quality assurance on digital campaigns
- Meet regularly with Account Directors to help prioritize and manage ongoing projects
- Prepare presentation decks and materials for weekly client meetings
- Attend client meetings, capture key action items, and relay them to internal teams
- Submit project requests, track timelines, and ensure deadlines are met
- Manage creative development and delivery through tools like Basecamp and Monday.com
- Compile campaign performance data for marketing and media reports
- What Success Looks Like:
- 95%+ On-Time Asset Delivery – You ensure creative assets are delivered on schedule to support timely campaign launches
- Consistent Cross-Team Alignment – You facilitate clear and proactive communication between internal teams and clients, resulting in smooth campaign execution with minimal last-minute changes
- High Client Satisfaction – You contribute to strong client relationships by delivering organized, accurate, and timely updates that help build trust and reliability
- Error-Free Execution – You maintain high attention to detail, contributing to digital campaigns launching with zero asset or trafficking errors
- Efficient Project Management – You successfully manage multiple concurrent projects, consistently meeting deadlines and prioritizing effectively
- Clear Documentation & Reporting – You provide timely and well-organized notes, deliverables, and performance summaries that help internal and client teams stay informed
Our take
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TodayTix Group has grown to become a global eCommerce leader for cultural experiences. Aiming to connect a worldwide audience with theatre, opera and dance productions, to date it has sold over 70 million tickets to 200,000 shows listed on its platform.
While numerous ticket sellers exist, TodayTix was an innovator in this area, arriving at a time when mobile devices accounted for less than 1/1000th of all theatrical ticket sales. Standing out with its extensive tech stack including widgets, API and white label software for its partners, it is able to provide an excellent customer experience with a checkout process of less than 30 seconds. This has led to around 5% of all sales on Broadway being processed through TodayTix's platform today.
Since 2020, TodayTix has focused heavily on acquisitions, focusing on tech-forward, advertising, theatre and cultural event companies. These include Goldstar, Show-Score, Arthouse, Encore, and Broadway Roulette. TodayTix acquired Secret Cinema in 2022, growing its participation in the immersive film and television events space and strengthening its market-leading position in the entertainment industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2019
$73m
LATE VC
Feb 2016
$9m
SERIES B
Total funding: $90.1m
Company benefits
- Remote friendly / Hybrid work environment
- Healthcare, vision, and dental plans, with generous contributions from the company
- Life and disability insurance
- Paid Parental Leave
- Generous 401(k) Matching
- Flexible Paid Time Off
- Free membership to One Medical Group & Employee Assistance Program
- Annual Professional Growth Budget
- Employee donation matching
- Employee Referral Program
- Work From Home budget
- Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
Company HQ
Flatiron District, New York, NY
Leadership
Merritt Baer
(Co-Founder & President)They are the Producer of Baer Productions for Broadway and the West End.
Brian Fenty
(Co-Founder, Chairman & CEO)Former university lecturer and Broadway producer. They are the Member of Advisory Board for the IAH, University of North Carolina at Chapel Hill.
Salary benchmarks
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