Senior Software Engineer, Airbnb
Automation Platform
$185-221k
Community marketplace for holiday accomodation
Job no longer available
Community marketplace for holiday accomodation
1001+ employees
Job no longer available
$185-221k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 5+ years industry experience with Bachelor’s and/or Master’s degree in CS, or 3+ years industry experience with PHD degree in CS
- Proficiency in one or more back-end server languages (Java/Ruby/Kotlin/C++)
- Experience in designing large-scale services or platforms
- Experience in ML/NLP applications or platforms (especially Large Language Model based) is a plus
- Experience or desire to work collaboratively in cross-functional teams with design, product and operation partners
What the job involves
- As a Senior Software Engineer, you will have the opportunity to improve the architecture and capabilities of a large-scale, widely adopted conversational AI platform at Airbnb, and contribute directly to the success of many AI driven products for our community
- You will be able to explore the state-of-the-art LLM application architectures and apply your expertise to our home-grown platform
- You can also contribute to the broader technical vision at Community Support Platform and help shape the future roadmap of AI for CSP
- Drive the design, implementation and improvement of the state-of-the-art conversational AI platform
- Collaborate with different Airbnb infrastructure and platform teams to design and build scalable and reliable services
- Leverage advanced ML/NLP technology to improve the intelligence of various customer support products (such as chatbot, help center and phone call service)
- Design and build cutting-edge automation solutions to improve the efficiency of ambassadors at Airbnb
- Collaborate with cross-functional working groups (frontend/backend/ML engineers, design, product and operation teams) to design and build end-to-end product solutions to improve customer experience
- The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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