Manager of Strategic Operations, FIGS
$90-115k
+ Equity program, Employee Stock Purchase Plan and annual bonus program
Office located in Santa Monica, CA
Medical apparel
Be an early applicant
Medical apparel
201-500 employees
Be an early applicant
$90-115k
+ Equity program, Employee Stock Purchase Plan and annual bonus program
Office located in Santa Monica, CA
201-500 employees
Company mission
To celebrate, empower and serve those who serve others.
Role
Who you are
- 5+ years of experience in operations, strategy, consulting, or a related field
- Strong analytical and project management skills; proficiency in Excel/Google Sheets (SQL or BI tools a plus)
- Experience leading cross-functional initiatives and driving execution from ideation through delivery
- Excellent written and verbal communication skills, including experience presenting to leadership
- Background in e-commerce or high-growth environments preferred
What the job involves
- As the Manager, Strategic Operations, you will play a critical role in driving high-impact projects across our operations organization
- You’ll bring a strong analytical mindset, operational curiosity, and a bias for action to evaluate complex problems, build scalable solutions, and ensure seamless execution across logistics, fulfillment, and global expansion efforts
- You'll partner with cross-functional teams to analyze, scope, and execute strategic projects across inbound logistics, distribution, fulfillment, shipping, and returns
- Conduct detailed cost-benefit analyses and scenario modeling for initiatives including shipping optimization, distribution center expansion, re-fulfillment programs, and international growth
- Support ambiguous or early-stage projects by driving discovery, documenting business requirements, identifying risks, and defining clear project timelines and goals
- Proactively remove roadblocks and drive execution to ensure key initiatives are delivered on time and with impact
- Prepare and deliver compelling, data-driven presentations and updates for senior leadership
- Facilitate effective cross-functional collaboration by leading meetings, aligning stakeholders, and ensuring clarity across all levels of the organization
- Bring energy, initiative, and a growth mindset to a fast-paced, constantly evolving environment
Our take
FIGS is a lifestyle and apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.
FIGS' unique selling proposition lies in its Technical Comfort™, featured in its range of antimicrobial, elastic scrubs and uniforms with functional pockets. Inspired by a co-founder's friend, FIGS addresses the discomfort of traditional uniforms and the demanding hours of healthcare professionals. With around 20 million healthcare professionals in the US, FIGS has a significant potential market. However, the economic climate has led to a downturn in purchases despite customer loyalty.
In a strategic move, FIGS partnered with the U.S. Olympic and Paralympic Committee to outfit Team USA healthcare professionals. This partnership, which includes a limited-edition collection for the Paris 2024 Games, underscores FIGS' commitment to supporting healthcare workers on a global stage.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2018
$65m
SERIES B
May 2016
$5m
SERIES A
Total funding: $72m
Company benefits
- Equity: All FIGS employees have the opportunities to own shares in FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Annual bonus
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental, and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more
Company HQ
Santa Monica, CA
Leadership
Heather Hasson
(Executive Chairman)They studied at the University of Wisconsin-Madison before co-founding FIGS in January 2010. They then spent a year at Saïd Business School, and have been a RxArt Board Member since December 2019.
Trina Spear
(CEO)They started their career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. They co-founded FIGS with Heather in 2010, and have been serving as CEO since.
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