International Program Manager, Waymo

• Operational Strategy & Program Management Expertise: 7-10+ years of experience in Program Management, specifically in roles focused on Process Excellence, Sales/Ops Enablement, and/or Strategy & Operations
• Must have a proven track record of turning ambiguous problems and workflows into clear, actionable decisions, playbooks and processes
• Adaptability in High-Growth Environments: Experience working in a fast-paced environment (like Tech or Global Logistics) where products, processes, and standards change frequently
• You must be comfortable guiding forward progress with limited information and revisiting plans as the fact base changes
• Cross-Functional & Leadership Communications Skills: Demonstrated ability to communicate at all levels of an organization and influence without authority, from senior company leaders needing an update to working group subject matter experts needing guidance
• Experience with International Launches and/or Global Business Units: Experience program managing or otherwise supporting growth in multi-country business units
• You understand that "one size does not fit all" and have a track record of integrating local nuance into a global approach

Desirable

• The Market Entry & Partner Enablement Team consists of Waymo Ops Program Managers focused on enabling the launch and scaling of new market operations end-to-end throughout partners’ (both commercial and validation operators) journeys and across all geographies both internationally and domestically
• The team does this by facilitating the integration of new operational partnerships into the Waymo ecosystem
• They do this by developing and maintaining processes and documentation for internal use and partner education, and by offering direct support to deal teams leading specialized programs
• These programs enable partners to achieve successful, safe, standard-compliant, and independent operations at scale even as Waymo technology, standards, and best practices evolve rapidly
• This role will report to the Manager of New Business Operations - Commercial Growth & Planning
• Build, maintain, and facilitate the execution of Operations-focused multi-team internal playbooks and documentation to enable successful & reliable international new market launches, covering everything from physical infrastructure and equipment to local vendor relationships and supply chain enablement
• You aren't the expert in any given area, but you take a firm hand to orchestrate, fairly assess risks at all levels, and drive continuous improvement
• Identify opportunities for process improvement in how Waymo Operations uses to prepare for and execute market entry and early operations expansions in new international cities working closely with internal cross-functional stakeholders across Legal, Regulatory, Safety, Waymo Real Estate, Product, Supply Chain, Business Development and other teams to drive these improvements
• Represent Operations efforts and interests in internal program review cadences focused on market entry from early planning through to commercial launch