Contracts & Legal Operations Specialist, CHAOS Industries

• Bachelor's degree and/or paralegal certificate
• 4+ years of experience in contracts management, legal operations, or a similar operational/legal support role in a technology, aerospace/defense, or similarly regulated environment
• Demonstrated experience reviewing, drafting, and negotiating vendor contracts and NDAs independently, with good judgment on when to escalate to counsel
• Hands-on experience building or administering workflows in a contract lifecycle management (CLM) platform; e-signature and e-billing tooling experience preferred
• Systems experience beyond CLM — ticketing/intake systems, document management platforms, or productivity suites
• Strong analytical skills, with the ability to manage projects and drive cross-functional initiatives
• Strong organizational skills, attention to detail, and written/verbal communication — comfortable building structure where none exists and interfacing directly with stakeholders and counterparties
• Comfort with ambiguity and ownership; high discretion handling confidential and commercially sensitive information

Desirable

• We're looking for a Contracts & Legal Operations Specialist to join our Legal team as we build out the function from the ground up
• Reporting to the Head of Legal Operations, you'll be a hybrid player
• Hands-on with contract review, negotiation, and drafting support, while also helping design and run the systems and processes that let Legal scale as CHAOS grows across its business units
• This is a foundational hire
• You'll help shape how contracts move through our organization — from intake through execution — at a company that's actively building its legal infrastructure rather than inheriting one already in place
• Expect genuine range: reviewing and negotiating commercial agreements one day, refining intake workflows or outside counsel reporting the next
• Review vendor/commercial contracts and NDAs, drafting and negotiating directly with counterparties and escalating novel or high-risk issues to counsel
• Draft and negotiate commercial agreements, applying standard playbook positions and knowing when a deviation needs legal sign-off
• Triage inbound NDA and contract requests, distinguishing standard-template turnarounds from redline/negotiation-track requests
• Manage the Docusign environment: envelope creation, template management, user permissions, and signature tracking
• Coordinate and chase signatures across the organization; track all documents pending execution and follow up proactively with signatories
• Flag structural or drafting issues in incoming paper (e.g., mismatched headers and substance, one-sided terms dressed as mutual) before they reach counsel review
• Maintain and continuously improve our contract template library and standard playbook positions
• Build and maintain automated workflows in CLM, covering intake, routing, approvals, and status tracking for NDAs and commercial contracts
• Support the Legal intake system: triage requests, route to the right owner, help refine request types and instructions as volume grows
• Maintain the Legal team's document repository and naming/version-control conventions
• Track and report on legal operations metrics: request volume, turnaround times, and outside counsel spend
• Support outside counsel and vendor management: tracking billing against budget in coordination with finance, assisting with invoice review
• Assist with building out onboarding materials, playbooks, and process documentation for the Legal function as it scales
• Identify opportunities to use AI-native tools to speed up contract review, intake triage, and reporting