Customer Growth Account Executive, Klaviyo
SMB
$75k
Sales roles are also eligible for variable compensation
3 days a week in office
Intelligent marketing automation powered by customer data
Posted today
Intelligent marketing automation powered by customer data
1001+ employees
Posted today
$75k
Sales roles are also eligible for variable compensation
3 days a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Experience with software subscription & cloud sales models (SaaS), with 2-5 years of closing sales experience
- Experience running both complex up-market and transactional sales motions with multiple stakeholders
- Strong experience value-selling and winning against competitors with little to no discounting
- Experience cross-selling products into an existing set of customers is a plus
- Strong analytical and organization skills
- Driven to create and maintain process in a fast-moving environment
- Background in marketing automation is considered a plus
- Team player, team coaching & building skills
- Excellent technical, communication and presentation skills
- A results oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Decisive, persistent, convincing
- Resilience and the proven ability to leverage the resources at your disposal to figure things out
What the job involves
- The Account Executive, Customer Growth team is responsible for selling our suite of products into our install base of 140k+ customers. The SMB segment contains Klaviyo’s customers who each drive $2.5-30M in annual revenue, with each rep managing an average book of business of ~500 accounts spread across North America. You’ll run the entire sales cycle from prospecting and discovery to demo, negotiation, contracting, and ultimately dr
- This is an incredibly exciting time to join the Klaviyo sales team given that you’ll be an early contributor on a team responsible for scaling Klaviyo’s newest and fastest growing lines of business. Please note this is a hybrid opportunity (3 days/week in office) based out of our downtown Boston or Denver office
- Self-prospect and advise existing Klaviyo customers on the value of Klaviyo and why our product is the best choice for their business
- Partner with Customer Success Managers to effectively target your assigned customer segment/territory and create new opportunities
- Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them how to effectively sell Klaviyo products to their clients
- Participate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage Klaviyo products to drive revenue and create long-lasting relationships
- Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
- Have a massive impact on revenue targets
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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