Senior Product Manager, Clio

Intake

CA$137.5-186.1k

There are a separate set of salary bands for other regions based on local currency. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate

Senior and Expert level

Toronto

Vancouver

Remote from Canada, US

Legal practice management software

Be an early applicant

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Be an early applicant

CA$137.5-186.1k

Senior and Expert level

Toronto

Vancouver

Remote from Canada, US

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Job

Company

Role

Who you are

Prior Experience in Legal or Legal tech: A background as a practicing lawyer, in a legal operations role or building AI-powered technology solutions is a significant asset. You should have a clear understanding of legal document standards, discovery processes, and litigation workflows
Product Management Acumen: At least 6 years of product management experience in a SaaS or B2B software environment. This includes a proven track record of owning and shipping mission-critical products at scale
Experience with AI-Driven Products: Proven experience building or managing AI-driven products, with a strong understanding of how to leverage machine learning capabilities to solve real user problems
Execution and Ownership: You are an outcomes-obsessed leader with a proven ability to make things happen, owning products throughout their lifecycle
Strategic & Data-Driven Thinking: You are a visionary who uses both qualitative and quantitative data to drive product strategy, defining requirements and measuring impact. You are comfortable with ambiguity and have a strong track record of making decisions under uncertainty
Customer-Focused Mindset: Keeps the customer at the center of decision-making, delivering high-impact features that users love while bringing curiosity and a willingness to learn what drives their needs
Collaborative, Detail-Oriented: Partners effectively with Product, Design, and Engineering teams, ensuring requirements are clear and aligned with product vision while managing multiple priorities without compromising quality or timelines
Strong Communicator: Communicates effectively with cross-functional teams and stakeholders, with the humility to seek guidance and adapt in a fast-paced environment

What the job involves

We are seeking a passionate and driven Senior Product Manager to join our Clio Grow team and help shape the future of how law firms attract, retain, and engage clients
Attracting new and returning clients is essential to running a successful law practice
As a Senior Product Manager for Clio Grow, you will play a pivotal role in shaping the vision, strategy, and execution of the product roadmap, with a focus on enhancing Clio Grow’s client intake (e.g. screening leads, booking consultations, etc
You will lead the development of AI tools that empower law firms to capture leads, screen them for firm fit and book them for consultations
This role requires a deep understanding of customer needs, close collaboration with cross-functional teams, and a commitment to driving measurable impact for law firms of all sizes
Your proven product management skills will be critical to shaping the trajectory of new products and features, as well as driving integrations with external products and partners
You will be responsible for ensuring the product evolves to meet the needs of legal professionals, maintaining its competitive edge while delivering meaningful value to our customers and their clients
Product Leadership: As a Senior Product Manager you will drive successful outputs and outcomes in your product area. Working from the overarching strategy set by your Director you will develop a roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company
Drive AI-Powered Innovation: Use your domain expertise to envision how AI-driven automation can radically simplify how lawyers intake new clients from first outreach to signed agreements
Champion Product-Led Growth: You will lead with intuitive onboarding and automation solutions to make getting started and managing leads "dramatically easier," thereby driving user adoption and business growth
Strategy and Prioritization: You will drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that will help Clio best deliver on our mission and against our annual OKRs. You will build conviction in the initiatives that you choose to invest in and be willing to pivot when priorities change or new information comes to light
Cross-Functional Leadership: Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support
Product at Clio:
Our market opportunity is rare in its scale and powered by a strong business model, Silicon Valley based investors and advisors and a product management team which is global and world-class (if we do say so ourselves)! Clio is growing rapidly with massive growth opportunities for Product Managers
Speaking of product at Clio… we’ve worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization
Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate
We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work
This role is a backfill for an existing position

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.6)

Company

Company benefits

Company equity
$500 contribution when you become a parent and/or guardian
4-week minimum vacation
Work from home when you need to (role-specific)
Parental leave options for moms and dads
Customizable extended health benefits (including $2000 per year to spend on counseling)
Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
401k 🇺🇸
RRSP-matching 🇨🇦

Company HQ

Burnaby, BC

Leadership

Jack Newton

(Founder & CEO)

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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