Solutions Architect, LaunchDarkly
$129.9-210.2k
Salary dependent on location + Restricted Stock Units (RSUs)
20% travel required
Feature management for software teams
Be an early applicant
Feature management for software teams
501-1000 employees
Be an early applicant
$129.9-210.2k
Salary dependent on location + Restricted Stock Units (RSUs)
20% travel required
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- You are a self‐starter and excited to take on hard problems
- You are passionate about helping customers and have a strong sense of ownership
- You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships
- You have a technical background and are interested in a customer-facing role
- You are a deeply curious individual, who is not comfortable with just getting enough context to give an answer. You feel the need to understand how things work underneath
- Qualifications:
- You have a minimum of 4-5 years of experience in enterprise software
- You have a hands-on technical background with a consultative approach
- You are an expert in implementing the full software development lifecycle with multiple years of experience in an enterprise environment
- You are experienced developing in at least one of our supported languages: Java, .NET, Go, JS, Python, PHP, NodeJS, Ruby, Rails, iOS, or Android
- You are able to guide customers and teammates in implementation of DevOps, Continuous Integration, and Continuous Delivery practices
- You have delivered on teams through development process transformation
- You learn and synthesize large amounts of information and are adept at acquiring the context you need to make prescriptive recommendations to our customers
- You have the ability to manage multiple projects simultaneously, but the discipline and focus to know where your attention is most needed
- Experience with experimentation and mobile
- You have served as a consultant for customers in the past
- You have performed in both a pre-sales and post-sales capacity
- Experience with LaunchDarkly or other feature management platforms
- You have worked with the services of one of the major cloud providers (AWS, Azure, GCP)
- You have worked with Linux, Containers, and Virtual Machines
What the job involves
- Solutions Architects at LaunchDarkly are the core of our elite Professional Services organization, helping customers decouple deploy from release to enable rapid, reliable, and safe software delivery
- As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey
- In this role, you will lead strategic engagements with our customers and partners, helping them accelerate software development and adopt modern release practices that reduce risk and improve velocity
- You’ll educate teams on how to maximize the value of LaunchDarkly, championing best practices that foster long-term success and excitement for building great software
- LaunchDarkly’s Services team is recognized as best-in-class among our peers
- We are rapidly growing, deeply invested in, and central to the company’s strategic vision
- You’ll be part of a high-impact organization that’s redefining software delivery at some of the world’s most innovative companies, spanning industries like Technology, Finance & Insurance, Pharmaceuticals & Life Sciences, and Entertainment
- As a Solutions Architect, you won’t just implement a product
- You’ll drive organizational change
- You'll work closely with engineering and DevOps leaders to establish centers of excellence and embed modern release strategies that unlock true software agility
- This is a unique opportunity to make a measurable impact, grow your career, and be part of a team at the forefront of Release Excellence
- Engage with customers in a consultative manner to understand their business needs, gather detailed technical and process requirements, and influence key decisions that lead to successful outcomes
- Lead components of Professional Services engagements focused on enhancing software delivery practices through adoption and optimization of LaunchDarkly’s platform
- Provide actionable guidance on software development best practices, enabling customers to improve velocity, reduce risk, and enhance software quality through feature management and experimentation
- Establish strong technical partnerships with customer stakeholders to align platform adoption with strategic business goals and maximize value realization
- Identify and troubleshoot technical issues and roadblocks that hinder platform effectiveness or customer objectives
- Maintain subject matter expertise on LaunchDarkly’s platform and industry trends, continuously developing technical acumen to support evolving customer requirements
- Act as a voice of the customer by synthesizing feedback and communicating it to internal Product and Engineering teams to drive product enhancements and roadmap alignment
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
The platform is used by more than 1,500 customers, including the likes of IBM, Intuit and Atlassian. Signalling a change in strategy, the company shook up its management in 2023 and is now aiming to scale its already strong growth under the leadership of Dan Rogers, a product and marketing specialist with an impressive track record at Rubrik, AWS and Microsoft. It is now well poised to develop into a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Executive Chair)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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