Senior Benefits Specialist, Marqeta
$89.3-131.3k
Salary dependent on candidates location + Equity
Modern payment and card issuing solutions
Posted today
Modern payment and card issuing solutions
501-1000 employees
Posted today
$89.3-131.3k
Salary dependent on candidates location + Equity
501-1000 employees
Company mission
To be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.
Role
Who you are
- Significant experience in US benefits administration in a fast-paced environment
- Experience working at scaling technology companies, with demonstrated ability to thrive amid organizational growth, workforce expansion, and the inherent uncertainty of dynamic tech environments
- Minimum 2+ years of hands-on experience managing complete benefits renewal cycles, including renewal planning, open enrollment execution, and post-enrollment reconciliation
- Workday Benefits experience
- Advanced Google Sheets expertise and ability to create, organize, and manipulate large sets of data in complex spreadsheets. Or the same in Excel, and a willingness to learn and work predominantly in Google Sheets
- Some experience in international benefits administration
- Flexible, growth mindset, comfort with ambiguity and change
- Strong written and verbal communication skills, interpersonal skills, and ability to work effectively across all levels of the organization
- Demonstrated success in balancing aiming for excellence versus a sense of urgency
- Detail-oriented with a high level of accuracy and strong time management skills
- Exceptional results orientation with a high degree of personal initiative
- Collaborative team player with a customer-centric approach and focus on doing what is best for the business
- Proven problem-solving skills as well as an ability to manage multiple tasks simultaneously to successful completion in a fast-paced environment
- Strong vendor management skills
- Strong ability to foster relationships
What the job involves
- As Marqeta’s Senior Benefits Specialist, you will lead key benefits operations initiatives, optimize processes, and manage vendors to ensure flawless execution of a high-impact benefits program that drives employee experience and operational success.
- You’ll be a trusted advisor to employees, a champion for process excellence, and a driver of innovation in benefits operations, helping us scale and evolve as we grow
- Perform new hire onboarding presentations, new hire enrollments, reporting, vendor partnerships, and employee escalations
- Assist employees with complex benefits issues and act as a liaison between employees and benefit providers to resolve discrepancies
- Handle inquiries and escalations, including daily monitoring and resolution of Workday Help tickets and benefits inbox inquiries, escalating to leadership when appropriate
- Timely follow-up with employees and People partners for any inquiries on assigned benefits programs
- Lead projects, including but not limited to auditing enrollment records, vendor and process implementations, and communication campaigns
- Process and maintain benefits-related transactions in Workday
- Raise concerns, including employee and/or process gaps, to leadership as needed
- Work with cross-functional stakeholders to develop, implement, and communicate benefits policies and procedures
- Responsible for the data integrity of benefits records
- Confirm/reconcile benefits enrollments to payroll deductions, including spending accounts
- Complete timely processing, auditing, and reconciliation of benefits-related invoices
- Assist with benefits integration for mergers, acquisitions, or divestitures
- Manage vendor performance against service level agreements (SLAs)
- Work with benefits brokers to manage vendor relationships, including troubleshooting weekly vendor file feeds/integrations
- Drive a successful annual Open Enrollment
- Coordinate planning, communications, and testing for annual Open Enrollment
- Plan and execute wellness events and initiatives
- Ensure all benefit plans and programs comply with federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, NDT, 5500s)
- Support Health & Welfare compliance, including 5500 filings, Plan Documents/SPDs/SMMs, SBCs, welfare plan non-discrimination testing, and state reporting requirements
- Stay up-to-date on changes in benefits legislation and advise management on necessary adjustments
Application process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Our take
Marqeta processes payments quickly, offering businesses a more straightforward way to take customer payments with its physical and virtual card solutions. The company has a string of major companies utilizing its flexible and scalable platform, including Uber, Doordash, and Square.
The company is rapidly expanding in Europe, with strong growth in processing volumes and new partnerships, including major collaborations with firms like Trade Republic. Along with the company's recent partnership with Visa and Affirm which introduces the Visa Flexible Credential, allowing users to access multiple payment methods on one card, adding convenience and flexibility.
With a focus on global growth and delivering innovative financial services, Marqeta is targeting new verticals and supporting underbanked businesses. With this aim, the company is on its way to deepening its impact in the fintech space and driving further innovation in payments.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
May 2020
$150m
LATE VC
May 2019
$250m
SERIES E
Total funding: $541.3m
Company benefits
- Praise: We believe in generously recognizing each other’s talents and contributions, and sharing the goodness we see
- Health and wellness: We cover your premiums for health, dental, and vision. Plus, your pet gets his/her/its own insurance, on us
- Flexible time off: We take time to relax and recharge when needed. We have unlimited time off for most employees and encourage an average of 5 weeks per year
- Marqeta paid family leave: We support all families. We offer 12 weeks of paid leave for all new parents and up to 20 for birthing parents. We also offer 4 weeks of caregiving leave
- 401k match: We invest in your future. We’ll match 50% of your contribution and up to 6% of your salary
- Meaningful equity: As owners of the company, we’re all in this together. Full-time employees will receive equity in Marqeta
- Giving back: We recognize we’re part of a larger community and encourage employees to donate their time and expertise to organizations they support
- Monthly stipend: You’ll get an additional monthly stipend on your paycheck to help fund your daily commute, cell phone, and/or internet connectivity
- Stock discount: The Employee Stock Purchase Program allows employees to buy discounted company stock
Company HQ
Northgate - Waverly, Oakland, CA
Leadership
Jason Gardner
(Founder)Having studied at Arizona State University, they worked in Management for Benettar Marble & Granite, NetManage, and Gartner Group. They founded PropertyBridge and spent 2 years at MoneyGram before founding Marqeta in January 2010.
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